Customer Service Representative Jobs in Jeannette, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Penn Hills, PA (14 miles from Jeannette, PA)
- 7 hours ago
- Penn Hills, PA (14 miles from Jeannette, PA)
- 7 hours ago
Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....
Retail Sales Associate - Full Time
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 8 hours ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 8 hours ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
Customer Service Representative - Work From Home
- Bethel Park, PA (22 miles from Jeannette, PA)
- 16 hours ago
- Bethel Park, PA (22 miles from Jeannette, PA)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Greensburg, PA (4 miles from Jeannette, PA)
- 1 day ago
- Greensburg, PA (4 miles from Jeannette, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative
- Belle Vernon, PA (16 miles from Jeannette, PA)
- 1 day ago
- Belle Vernon, PA (16 miles from Jeannette, PA)
- 1 day ago
a Customer Service Representative....
Customer Service Warehouse Associate - CT
- United, PA (10 miles from Jeannette, PA)
- 2 days ago
- United, PA (10 miles from Jeannette, PA)
- 2 days ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Lead Airport Agent - Customer Service
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service Representative
- Connellsville, PA (21 miles from Jeannette, PA)
- 2 days ago
- Connellsville, PA (21 miles from Jeannette, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- McKeesport, PA (10 miles from Jeannette, PA)
- 2 days ago
- McKeesport, PA (10 miles from Jeannette, PA)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Murrysville, PA (8 miles from Jeannette, PA)
- 2 days ago
- Murrysville, PA (8 miles from Jeannette, PA)
- 2 days ago
Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (19 miles from Jeannette, PA)
- 2 days ago
- Pleasant Hills, PA (19 miles from Jeannette, PA)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative - Patient Registration
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- United, PA (10 miles from Jeannette, PA)
- 3 days ago
- United, PA (10 miles from Jeannette, PA)
- 3 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
- United, PA (10 miles from Jeannette, PA)
- 3 days ago
- United, PA (10 miles from Jeannette, PA)
- 3 days ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Account Representative
- McKeesport, PA (10 miles from Jeannette, PA)
- 3 days ago
- McKeesport, PA (10 miles from Jeannette, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Jeannette, PA
Moving to Jeannette, PA? Find some basic demographic data about Jeannette, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jeannette, PA
Highest Education Level
Customer Service Representatives in Jeannette, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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