Customer Service Representative Jobs in Irwin, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (9 miles from Irwin, PA)
- 8 days ago
- Pittsburgh, PA (9 miles from Irwin, PA)
- 8 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
- Greensburg, PA (10 miles from Irwin, PA)
- 8 hours ago
- Greensburg, PA (10 miles from Irwin, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative
- Belle Vernon, PA (12 miles from Irwin, PA)
- 8 hours ago
- Belle Vernon, PA (12 miles from Irwin, PA)
- 8 hours ago
a Customer Service Representative....
Customer Service Warehouse Associate - CT
- United, PA (13 miles from Irwin, PA)
- 11 hours ago
- United, PA (13 miles from Irwin, PA)
- 11 hours ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Lead Airport Agent - Customer Service
- Pittsburgh, PA (9 miles from Irwin, PA)
- 12 hours ago
- Pittsburgh, PA (9 miles from Irwin, PA)
- 12 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service Representative
- Connellsville, PA (21 miles from Irwin, PA)
- 20 hours ago
- Connellsville, PA (21 miles from Irwin, PA)
- 20 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bentleyville, PA (19 miles from Irwin, PA)
- 20 hours ago
- Bentleyville, PA (19 miles from Irwin, PA)
- 20 hours ago
Customer Service Technician Customer Service Technician BH Job ID: BH-2787-1 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...
- Murrysville, PA (9 miles from Irwin, PA)
- 21 hours ago
- Murrysville, PA (9 miles from Irwin, PA)
- 21 hours ago
Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (13 miles from Irwin, PA)
- 21 hours ago
- Pleasant Hills, PA (13 miles from Irwin, PA)
- 21 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative - Patient Registration
- Pittsburgh, PA (9 miles from Irwin, PA)
- 1 day ago
- Pittsburgh, PA (9 miles from Irwin, PA)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- United, PA (13 miles from Irwin, PA)
- 1 day ago
- United, PA (13 miles from Irwin, PA)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
- United, PA (13 miles from Irwin, PA)
- 1 day ago
- United, PA (13 miles from Irwin, PA)
- 1 day ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Account Representative
- Mc Kees Rocks, PA (22 miles from Irwin, PA)
- 1 day ago
- Mc Kees Rocks, PA (22 miles from Irwin, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Account Representative
- United, PA (13 miles from Irwin, PA)
- 2 days ago
- United, PA (13 miles from Irwin, PA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep (Behavioral Health) - Various Schedules Available
- Pittsburgh, PA (9 miles from Irwin, PA)
- 2 days ago
- Pittsburgh, PA (9 miles from Irwin, PA)
- 2 days ago
The ideal candidate for this position will have previous call center experience, while excellent communication and interpersonal skills are vital to the role....
Demographic Data for Irwin, PA
Moving to Irwin, PA? Find some basic demographic data about Irwin, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Irwin, PA
Highest Education Level
Customer Service Representatives in Irwin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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