Customer Service Representative Jobs in Industry, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR) Tier 1
- New Castle, PA (20 miles from Industry, PA)
- 1 day ago
- New Castle, PA (20 miles from Industry, PA)
- 1 day ago
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...
Customer Service Representative (CSR) - Background Clearance Investigations
- New Castle, PA (20 miles from Industry, PA)
- 1 day ago
- New Castle, PA (20 miles from Industry, PA)
- 1 day ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Lead Airport Agent - Customer Service
- Pgh Int Arprt, PA (15 miles from Industry, PA)
- 1 day ago
- Pgh Int Arprt, PA (15 miles from Industry, PA)
- 1 day ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service Representative - Work From Home
- Coraopolis, PA (16 miles from Industry, PA)
- 1 day ago
- Coraopolis, PA (16 miles from Industry, PA)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Coraopolis [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service - Amazon Hiring Now!
- Wexford, PA (18 miles from Industry, PA)
- 1 day ago
- Wexford, PA (18 miles from Industry, PA)
- 1 day ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (20 miles from Industry, PA)
- 2 days ago
- New Castle, PA (20 miles from Industry, PA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (20 miles from Industry, PA)
- 2 days ago
- New Castle, PA (20 miles from Industry, PA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Burgettstown, PA (20 miles from Industry, PA)
- 3 days ago
- Burgettstown, PA (20 miles from Industry, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (17 miles from Industry, PA)
- 3 days ago
- Warrendale, PA (17 miles from Industry, PA)
- 3 days ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative - Data Specialist
- New Castle, PA (20 miles from Industry, PA)
- 3 days ago
- New Castle, PA (20 miles from Industry, PA)
- 3 days ago
20 hours per week, including at least 1 evening per week and alternating Saturdays. Entry $11,631.75 per year ($11.93/hr). Benefits include 457(b) plan, continuing education reimbursement,...
Sales & Customer Service Associate
- Wexford, PA (18 miles from Industry, PA)
- 3 days ago
- Wexford, PA (18 miles from Industry, PA)
- 3 days ago
Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...
Customer Service Representative
- Wexford, PA (18 miles from Industry, PA)
- 3 days ago
- Wexford, PA (18 miles from Industry, PA)
- 3 days ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Night Shift Closers: Customer Service / Cashier
- Beaver Falls, PA (7 miles from Industry, PA)
- 3 days ago
- Beaver Falls, PA (7 miles from Industry, PA)
- 3 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Experience Representative
- Coraopolis, PA (16 miles from Industry, PA)
- 3 days ago
- Coraopolis, PA (16 miles from Industry, PA)
- 3 days ago
Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The Pittsburgh International Airport! This is a great opportunity to work with a...
Customer Account Representative
- Mc Kees Rocks, PA (21 miles from Industry, PA)
- 4 days ago
- Mc Kees Rocks, PA (21 miles from Industry, PA)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Industry, PA
Moving to Industry, PA? Find some basic demographic data about Industry, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Industry, PA
Highest Education Level
Customer Service Representatives in Industry, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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