Customer Service Representative Jobs in Herrick Center, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Medical Equipment Customer Service Representative
- Dickson City, PA (21 miles from Herrick Center, PA)
- 3 days ago
- Dickson City, PA (21 miles from Herrick Center, PA)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (17 miles from Herrick Center, PA)
- 7 days ago
- Honesdale, PA (17 miles from Herrick Center, PA)
- 7 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04085) - 1578 Main St
- Peckville, PA (19 miles from Herrick Center, PA)
- 7 days ago
- Peckville, PA (19 miles from Herrick Center, PA)
- 7 days ago
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (23 miles from Herrick Center, PA)
- 7 days ago
- Clarks Summit, PA (23 miles from Herrick Center, PA)
- 7 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (21 miles from Herrick Center, PA)
- 20 days ago
- Dickson City, PA (21 miles from Herrick Center, PA)
- 20 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
- Conklin, NY (24 miles from Herrick Center, PA)
- 30+ days ago
- Conklin, NY (24 miles from Herrick Center, PA)
- 30+ days ago
This is an onsite position and remote work is not available. Apply today to learn more about joining our team! Shift: 5AM - 1:30PM Fri & Sat days off - Must be okay working Sundays Pay: $16 -...
- Dickson City, PA (21 miles from Herrick Center, PA)
- 90+ days ago
- Dickson City, PA (21 miles from Herrick Center, PA)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Store Customer Service Specialist
- Honesdale, PA (17 miles from Herrick Center, PA)
- 90+ days ago
- Honesdale, PA (17 miles from Herrick Center, PA)
- 90+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Dunmore, PA (23 miles from Herrick Center, PA)
- 90+ days ago
- Dunmore, PA (23 miles from Herrick Center, PA)
- 90+ days ago
Company Summary Statement PPL Electric Utilities delivers safe, reliable and affordable electricity to more than 1.4 million homes and businesses throughout its 29-county service territory in...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Herrick Center, PA
Highest Education Level
Customer Service Representatives in Herrick Center, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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