Customer Service Representative Jobs in Hereford, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 129 Jobs
Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Customer Service Representative. Job in Allentown Gr8Jobs

  • Allentown, PA (11 miles from Hereford, PA)
  • 11 hours ago
  • Allentown, PA (11 miles from Hereford, PA)
  • 11 hours ago

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Slatington, PA (20 miles from Hereford, PA)
  • 12 hours ago
  • Slatington, PA (20 miles from Hereford, PA)
  • 12 hours ago

Home Comfort Customer Service Representative Slatington, PA (and surrounding areas such as Wind Gap and Pen Argyl) Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $20...

Customer Service Rep(09137) - 3752 Pa. Route 309 Suite B

  • Orefield, PA (12 miles from Hereford, PA)
  • 15 hours ago
  • Orefield, PA (12 miles from Hereford, PA)
  • 15 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04867) - Sanatoga

  • Pottstown, PA (13 miles from Hereford, PA)
  • 15 hours ago
  • Pottstown, PA (13 miles from Hereford, PA)
  • 15 hours ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Senior Client Services Associate

  • Souderton, PA (16 miles from Hereford, PA)
  • 22 hours ago
  • Souderton, PA (16 miles from Hereford, PA)
  • 22 hours ago

Overview At Girard we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that...

Retail Store Specialist (Customer Service/ Merchandising) - Full time NEW STORE OPENING

  • Trexlertown, PA (7 miles from Hereford, PA)
  • 23 hours ago
  • Trexlertown, PA (7 miles from Hereford, PA)
  • 23 hours ago

Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 to $14.25 per hour. Compensation for this opportunity is based on candidate experience...

Customer Service Representative

  • Colmar, PA (20 miles from Hereford, PA)
  • 23 hours ago
  • Colmar, PA (20 miles from Hereford, PA)
  • 23 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Reading, PA (21 miles from Hereford, PA)
  • 1 day ago
  • Reading, PA (21 miles from Hereford, PA)
  • 1 day ago

DIRECT HIRE Customer Service opportunity in Reading, PA! Technical/manufacturing customer service experience - at least 2 years Strong computer skills - MS Office, especially Excel Detail-oriented...

Customer Service Associate - Nights/Weekends

  • Allentown, PA (11 miles from Hereford, PA)
  • 1 day ago
  • Allentown, PA (11 miles from Hereford, PA)
  • 1 day ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Project Managment/Customer Service

  • Germansville, PA (20 miles from Hereford, PA)
  • 1 day ago
  • Germansville, PA (20 miles from Hereford, PA)
  • 1 day ago

GROTHOUSE, Inc. *The Leader in Our Industry for 26 Years! Great for a Collaborative Communicator! *FT Days M-F**Do you want an opportunity to work for a true, world-leading company, right here in...

Customer Service Associate

  • Pennsburg, PA (5 miles from Hereford, PA)
  • 1 day ago
  • Pennsburg, PA (5 miles from Hereford, PA)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative - Bilingual

  • Hilltown, PA (18 miles from Hereford, PA)
  • 2 days ago
  • Hilltown, PA (18 miles from Hereford, PA)
  • 2 days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Slatington, PA (20 miles from Hereford, PA)
  • 2 days ago
  • Slatington, PA (20 miles from Hereford, PA)
  • 2 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Customer Service Representative

  • Schnecksville, PA (15 miles from Hereford, PA)
  • 2 days ago
  • Schnecksville, PA (15 miles from Hereford, PA)
  • 2 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Demographic Data for Hereford, PA

Moving to Hereford, PA? Find some basic demographic data about Hereford, PA below.

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Customer Service Representative Online Courses and Training Opportunities

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Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
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Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Hereford, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hereford, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hereford, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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