Customer Service Representative Jobs in Greensburg, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 163 Jobs

Customer Service Representative

  • Mount Pleasant, PA (12 miles from Greensburg, PA)
  • 11 hours ago
  • Mount Pleasant, PA (12 miles from Greensburg, PA)
  • 11 hours ago

Job Description: This is not a remote position Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all...

Customer Service Representative

  • Mount Pleasant, PA (12 miles from Greensburg, PA)
  • 19 hours ago
  • Mount Pleasant, PA (12 miles from Greensburg, PA)
  • 19 hours ago

This is not a remote position Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and...

Customer Service Agent

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 22 hours ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 22 hours ago

Back to results Customer Service Agent Full-time Pittsburgh, PA, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement...

Lead Customer Service Representative

  • McKeesport, PA (14 miles from Greensburg, PA)
  • 1 day ago
  • McKeesport, PA (14 miles from Greensburg, PA)
  • 1 day ago

Customer Service Representative....

Customer Service - Donor Support Technician

  • McKeesport, PA (14 miles from Greensburg, PA)
  • 1 day ago
  • McKeesport, PA (14 miles from Greensburg, PA)
  • 1 day ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Client Service Representative - Order Entry

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 1 day ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 1 day ago

ALARMAX DISTRIBUTORS INC Client Service Representative - Order Entry Sign in to apply Pittsburgh, PA Sign in to apply Client Service Representative - Order Entry` About AlarMax Distributors:...

Client Service Associate

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 1 day ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 1 day ago

Kforce has a client that is seeking a Client Service Associate in Pittsburgh, PA. Company Overview:We are an integrated wealth management firm working primarily with high-net-worth individuals and...

Customer Service Associate I

  • Monessen, PA (22 miles from Greensburg, PA)
  • 2 days ago
  • Monessen, PA (22 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Donegal, PA (18 miles from Greensburg, PA)
  • 2 days ago
  • Donegal, PA (18 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Monongahela, PA (22 miles from Greensburg, PA)
  • 2 days ago
  • Monongahela, PA (22 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Penn Hills, PA (18 miles from Greensburg, PA)
  • 2 days ago
  • Penn Hills, PA (18 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Clairton, PA (20 miles from Greensburg, PA)
  • 2 days ago
  • Clairton, PA (20 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Braddock, PA (18 miles from Greensburg, PA)
  • 2 days ago
  • Braddock, PA (18 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Wilkinsburg, PA (18 miles from Greensburg, PA)
  • 2 days ago
  • Wilkinsburg, PA (18 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Mount Oliver, PA (24 miles from Greensburg, PA)
  • 2 days ago
  • Mount Oliver, PA (24 miles from Greensburg, PA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Greensburg, PA

Moving to Greensburg, PA? Find some basic demographic data about Greensburg, PA below.

Local
National
57,141
1,774
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Greensburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Greensburg, PA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Greensburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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