Customer Service Representative Jobs in Grantville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CLUB Customer Service Outfitter - Part Time
- Harrisburg, PA (15 miles from Grantville, PA)
- 11 hours ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 11 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Harrisburg, PA (15 miles from Grantville, PA)
- 11 hours ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 11 hours ago
Category/Area of Expertise: Customer Support Job Requisition: 440919 Address: USA-PA-Harrisburg-2300 Linglestown Road Store Code: Store Support - Brands (5148662) At The GIANT Company we're...
Remote Customer Service Representative
- Harrisburg, PA (15 miles from Grantville, PA)
- 12 hours ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 12 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (15 miles from Grantville, PA)
- 12 hours ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 12 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(04861) - 1200 Market St
- Lemoyne, PA (16 miles from Grantville, PA)
- 12 hours ago
- Lemoyne, PA (16 miles from Grantville, PA)
- 12 hours ago
You'll find our Customer Service Representative jobs offer you more....
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA (13 miles from Grantville, PA)
- 13 hours ago
- Fredericksburg, PA (13 miles from Grantville, PA)
- 13 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Experience Coordinator
- Millersburg, PA (16 miles from Grantville, PA)
- 13 hours ago
- Millersburg, PA (16 miles from Grantville, PA)
- 13 hours ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Swatara, PA (11 miles from Grantville, PA)
- 13 hours ago
- Swatara, PA (11 miles from Grantville, PA)
- 13 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(04768) - 900 A Eisenhower Blvd.
- Harrisburg, PA (15 miles from Grantville, PA)
- 1 day ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
- Harrisburg, PA (15 miles from Grantville, PA)
- 1 day ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Rep II - 1st Shift
- Mechanicsburg, PA (21 miles from Grantville, PA)
- 2 days ago
- Mechanicsburg, PA (21 miles from Grantville, PA)
- 2 days ago
As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service....
Customer Service/Sales Support Associate
- Harrisburg, PA (15 miles from Grantville, PA)
- 3 days ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 3 days ago
Customer Service/Sales Support Associate Harrisburg Pa company looking to add a Customer Service/Sales Support Associate to their team. Located on Linglestown Road, you will provide customer...
Representative - Customer Service
- Annville, PA (6 miles from Grantville, PA)
- 4 days ago
- Annville, PA (6 miles from Grantville, PA)
- 4 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Customer Service Representative
- Harrisburg, PA (15 miles from Grantville, PA)
- 5 days ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 5 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
Customer Service Representative
- Harrisburg, PA (15 miles from Grantville, PA)
- 7 days ago
- Harrisburg, PA (15 miles from Grantville, PA)
- 7 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
Demographic Data for Grantville, PA
Moving to Grantville, PA? Find some basic demographic data about Grantville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grantville, PA
Highest Education Level
Customer Service Representatives in Grantville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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