Customer Service Representative Jobs in Glen Rock, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Hanover, PA (12 miles from Glen Rock, PA)
- 5 hours ago
- Hanover, PA (12 miles from Glen Rock, PA)
- 5 hours ago
Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...
Customer Service Rep(04890) - 3921 E. Market St
- York, PA (17 miles from Glen Rock, PA)
- 6 hours ago
- York, PA (17 miles from Glen Rock, PA)
- 6 hours ago
ABOUTTHE JOBYou got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you? That'sright, we live to beat the rush and make it...
Customer Service Rep(04773) - 2825 Carlisle Rd
- Dover, PA (17 miles from Glen Rock, PA)
- 9 hours ago
- Dover, PA (17 miles from Glen Rock, PA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04783) - 351 Loucks Rd
- York, PA (17 miles from Glen Rock, PA)
- 1 day ago
- York, PA (17 miles from Glen Rock, PA)
- 1 day ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(04785) - 1539 Mt Rose Ave
- York, PA (17 miles from Glen Rock, PA)
- 1 day ago
- York, PA (17 miles from Glen Rock, PA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
- Dover, PA (17 miles from Glen Rock, PA)
- 2 days ago
- Dover, PA (17 miles from Glen Rock, PA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Owings Mills, MD (24 miles from Glen Rock, PA)
- 3 days ago
- Owings Mills, MD (24 miles from Glen Rock, PA)
- 3 days ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Customer Service Associate - Temporary
- York, PA (17 miles from Glen Rock, PA)
- 3 days ago
- York, PA (17 miles from Glen Rock, PA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Street, MD (22 miles from Glen Rock, PA)
- 6 days ago
- Street, MD (22 miles from Glen Rock, PA)
- 6 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Healthcare Billing Customer Service Representative
- Owings Mills, MD (24 miles from Glen Rock, PA)
- 7 days ago
- Owings Mills, MD (24 miles from Glen Rock, PA)
- 7 days ago
We are seeking a detail-oriented and experienced Healthcare Billing Customer Service Representative to join our team....
Customer Service Associate - Nights/Weekends
- Westminster, MD (20 miles from Glen Rock, PA)
- 7 days ago
- Westminster, MD (20 miles from Glen Rock, PA)
- 7 days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Owings Mills, MD (24 miles from Glen Rock, PA)
- 8 days ago
- Owings Mills, MD (24 miles from Glen Rock, PA)
- 8 days ago
Come join our amazing team! Must be able to work PST business hours.** The Mortgage Advocate/Office of the President will be responsible for resolving and responding to escalated or complex...
- York, PA (17 miles from Glen Rock, PA)
- 9 days ago
- York, PA (17 miles from Glen Rock, PA)
- 9 days ago
Customer Service Call Center & Customer Service $ 19 / Hour location_on York, Pennsylvania work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is hiring...
Client Services Representative Millersville University of Pennsylvania
- Millersville, PA (24 miles from Glen Rock, PA)
- 10 days ago
- Millersville, PA (24 miles from Glen Rock, PA)
- 10 days ago
Job Summary/Basic Function: About the position: The person in this position will assist students and parents regarding the financial aid process, and provide information on available programs,...
Customer Service Representative - Remote
- York, PA (17 miles from Glen Rock, PA)
- 11 days ago
- York, PA (17 miles from Glen Rock, PA)
- 11 days ago
As a Customer Service Representative, you will contribute to Premier NXs success by meeting our clients service levels. Come join us!...
Remote WorkDemographic Data for Glen Rock, PA
Moving to Glen Rock, PA? Find some basic demographic data about Glen Rock, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Glen Rock, PA
Highest Education Level
Customer Service Representatives in Glen Rock, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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