Customer Service Representative Jobs in Gilbertsville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (24 miles from Gilbertsville, PA)
- 6 days ago
- Winter Walking
- Horsham, PA (24 miles from Gilbertsville, PA)
- 6 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
Customer Service Representative
- Fort Washington, PA (23 miles from Gilbertsville, PA)
- 1 hour ago
- Fort Washington, PA (23 miles from Gilbertsville, PA)
- 1 hour ago
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...
Customer Service Representative - Commercial Business
- Coopersburg, PA (16 miles from Gilbertsville, PA)
- 6 hours ago
- Coopersburg, PA (16 miles from Gilbertsville, PA)
- 6 hours ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...
- Allentown, PA (21 miles from Gilbertsville, PA)
- 10 hours ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 10 hours ago
Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...
Customer Service Representative
- Norristown, PA (18 miles from Gilbertsville, PA)
- 13 hours ago
- Norristown, PA (18 miles from Gilbertsville, PA)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Radnor, PA (19 miles from Gilbertsville, PA)
- 13 hours ago
- Radnor, PA (19 miles from Gilbertsville, PA)
- 13 hours ago
Description: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...
- Saint Peters, PA (11 miles from Gilbertsville, PA)
- 13 hours ago
- Saint Peters, PA (11 miles from Gilbertsville, PA)
- 13 hours ago
Customer Service Technician Customer Service Technician BH Job ID: BH-2787-2 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...
- Malvern, PA (18 miles from Gilbertsville, PA)
- 14 hours ago
- Malvern, PA (18 miles from Gilbertsville, PA)
- 14 hours ago
At our Rarebreed Hospital, you can help reimagine the veterinary experience in your community. Our expanding environment means you'll be in the hands of our experienced and enthusiastic team. It's...
- Paoli, PA (19 miles from Gilbertsville, PA)
- 1 day ago
- Paoli, PA (19 miles from Gilbertsville, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Account Representative
- Reading, PA (19 miles from Gilbertsville, PA)
- 1 day ago
- Reading, PA (19 miles from Gilbertsville, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 1 day ago
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 1 day ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
Minimum Qualifications High School Diploma/GED 5 years experience in Hospital or Physician billing, follow up or collections and 3 years customer service call center experience in a healthcare setting...
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
Customer Service Agent Full-Time Day Shift Department CSS-Patient Accounting Shift Details Day Shift, Monday-Friday; 8:00a-4:30p Job ID wd-JR124239 Posted June 27, 2025 Join a team that delivers...
Customer Service Rep(04750) - 310 Penn St.
- Reading, PA (19 miles from Gilbertsville, PA)
- 1 day ago
- Reading, PA (19 miles from Gilbertsville, PA)
- 1 day ago
Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...
Client Services Representative
- Reading, PA (19 miles from Gilbertsville, PA)
- 1 day ago
- Reading, PA (19 miles from Gilbertsville, PA)
- 1 day ago
Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...
Demographic Data for Gilbertsville, PA
Moving to Gilbertsville, PA? Find some basic demographic data about Gilbertsville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gilbertsville, PA
Highest Education Level
Customer Service Representatives in Gilbertsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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