Customer Service Representative Jobs in Gilberton, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (15 miles from Gilberton, PA)
- 2 days ago
- Hazle Township, PA (15 miles from Gilberton, PA)
- 2 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (8 miles from Gilberton, PA)
- 3 days ago
- Pottsville, PA (8 miles from Gilberton, PA)
- 3 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Account Representative
- Bloomsburg, PA (20 miles from Gilberton, PA)
- 8 days ago
- Bloomsburg, PA (20 miles from Gilberton, PA)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Hamburg, PA (20 miles from Gilberton, PA)
- 13 days ago
- Hamburg, PA (20 miles from Gilberton, PA)
- 13 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
- Hazle Township, PA (16 miles from Gilberton, PA)
- 20 days ago
- Hazle Township, PA (16 miles from Gilberton, PA)
- 20 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
- Tamaqua, PA (13 miles from Gilberton, PA)
- 21 days ago
- Tamaqua, PA (13 miles from Gilberton, PA)
- 21 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Cashier
- Mifflinville, PA (16 miles from Gilberton, PA)
- 23 days ago
- Mifflinville, PA (16 miles from Gilberton, PA)
- 23 days ago
Req ID: 459441 Address: 440 W. 3rd Mifflinville, PA, 18631 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Coal Township, PA (17 miles from Gilberton, PA)
- 30+ days ago
- Coal Township, PA (17 miles from Gilberton, PA)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Account Representative
- Pottsville, PA (8 miles from Gilberton, PA)
- 30+ days ago
- Pottsville, PA (8 miles from Gilberton, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04075) Minersville
- Pottsville, PA (8 miles from Gilberton, PA)
- 45+ days ago
- Pottsville, PA (8 miles from Gilberton, PA)
- 45+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative (Loan Consultant I)
- Hazleton, PA (16 miles from Gilberton, PA)
- 45+ days ago
- Hazleton, PA (16 miles from Gilberton, PA)
- 45+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Bloomsburg, PA (20 miles from Gilberton, PA)
- 45+ days ago
- Bloomsburg, PA (20 miles from Gilberton, PA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant I)
- Hazleton, PA (16 miles from Gilberton, PA)
- 45+ days ago
- Hazleton, PA (16 miles from Gilberton, PA)
- 45+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Freeland, PA (24 miles from Gilberton, PA)
- 60+ days ago
- Freeland, PA (24 miles from Gilberton, PA)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Bloomsburg, PA (20 miles from Gilberton, PA)
- 90+ days ago
- Bloomsburg, PA (20 miles from Gilberton, PA)
- 90+ days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Demographic Data for Gilberton, PA
Moving to Gilberton, PA? Find some basic demographic data about Gilberton, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gilberton, PA
Highest Education Level
Customer Service Representatives in Gilberton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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