Customer Service Representative Jobs in Gibsonia, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(09611) - New Ken Dominos
- Lower Burrell, PA (12 miles from Gibsonia, PA)
- 5 hours ago
- Lower Burrell, PA (12 miles from Gibsonia, PA)
- 5 hours ago
Hiring all positions.Job DescriptionCustomer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04708) - 4631 Centre Ave
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 5 hours ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 5 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 8 hours ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 8 hours ago
Morgan Stanley Client Service Associate Job Description POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth...
Butler Early Morning Customer Service
- Butler, PA (19 miles from Gibsonia, PA)
- 9 hours ago
- Butler, PA (19 miles from Gibsonia, PA)
- 9 hours ago
Early Morning Shift Crew Member Position Type: Part-Time/Full-Time Shift: Opening Shift, Starting at 4:00 AM Salary: $13.50 per hour Benefits: Free Meals Free Uniforms World-Class Training Paid...
Customer Service Rep(04418) - 1001 E Carson St
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 9 hours ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Butler, PA (19 miles from Gibsonia, PA)
- 9 hours ago
- Butler, PA (19 miles from Gibsonia, PA)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 1 day ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 1 day ago
Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....
Eyewear Customer Service/Sales Advisor Part Time
- Murrysville, PA (19 miles from Gibsonia, PA)
- 1 day ago
- Murrysville, PA (19 miles from Gibsonia, PA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Pleasant Hills, PA (19 miles from Gibsonia, PA)
- 1 day ago
- Pleasant Hills, PA (19 miles from Gibsonia, PA)
- 1 day ago
Store - PITT-PLEASANT HILLS, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Customer Support Representative
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
PIT Airport- Customer Service Agent
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
PIT Airport- Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
Area Customer Experience Specialist - Wexford
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need....
Remote WorkCustomer Service/ Lot Attendant
- Monroeville, PA (18 miles from Gibsonia, PA)
- 2 days ago
- Monroeville, PA (18 miles from Gibsonia, PA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Self Storage Manager
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Account Representative
- Butler, PA (19 miles from Gibsonia, PA)
- 2 days ago
- Butler, PA (19 miles from Gibsonia, PA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Gibsonia, PA
Moving to Gibsonia, PA? Find some basic demographic data about Gibsonia, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gibsonia, PA
Highest Education Level
Customer Service Representatives in Gibsonia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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