Customer Service Representative Jobs in Freeport, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 56 Jobs

Retail Customer Service Cashier

  • Saxonburg, PA (9 miles from Freeport, PA)
  • 2 days ago
  • Saxonburg, PA (9 miles from Freeport, PA)
  • 2 days ago

Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative

  • Wexford, PA (23 miles from Freeport, PA)
  • 10 hours ago
  • Wexford, PA (23 miles from Freeport, PA)
  • 10 hours ago

Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...

Customer Service Representative

  • Warrendale, PA (23 miles from Freeport, PA)
  • 18 hours ago
  • Warrendale, PA (23 miles from Freeport, PA)
  • 18 hours ago

What's a typical day as a Customer Service Representative? You'll be: Providing world-class client service to ensure customer satisfaction....

Customer Service

  • North Versailles, PA (24 miles from Freeport, PA)
  • 1 day ago
  • North Versailles, PA (24 miles from Freeport, PA)
  • 1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Agent

  • Murrysville, PA (17 miles from Freeport, PA)
  • 2 days ago
  • Murrysville, PA (17 miles from Freeport, PA)
  • 2 days ago

Minimum required Education: High School Diploma, Vocational Education Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Skills:...

Customer Service Rep(09611) - New Ken Dominos

  • Lower Burrell, PA (10 miles from Freeport, PA)
  • 2 days ago
  • Lower Burrell, PA (10 miles from Freeport, PA)
  • 2 days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Butler Early Morning Customer Service

  • Butler, PA (20 miles from Freeport, PA)
  • 2 days ago
  • Butler, PA (20 miles from Freeport, PA)
  • 2 days ago

Early Morning Shift Crew Member Position Type: Part-Time/Full-Time Shift: Opening Shift, Starting at 4:00 AM Salary: $13.50 per hour Benefits: Free Meals Free Uniforms World-Class Training Paid...

Customer Service Associate

  • Butler, PA (20 miles from Freeport, PA)
  • 2 days ago
  • Butler, PA (20 miles from Freeport, PA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Eyewear Customer Service/Sales Advisor Part Time

  • Murrysville, PA (17 miles from Freeport, PA)
  • 3 days ago
  • Murrysville, PA (17 miles from Freeport, PA)
  • 3 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service/ Lot Attendant

  • Monroeville, PA (21 miles from Freeport, PA)
  • 5 days ago
  • Monroeville, PA (21 miles from Freeport, PA)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service - Self Storage Manager

  • Mars, PA (20 miles from Freeport, PA)
  • 5 days ago
  • Mars, PA (20 miles from Freeport, PA)
  • 5 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Account Representative

  • Butler, PA (20 miles from Freeport, PA)
  • 5 days ago
  • Butler, PA (20 miles from Freeport, PA)
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Representatives

  • Murrysville, PA (17 miles from Freeport, PA)
  • 5 days ago
  • Murrysville, PA (17 miles from Freeport, PA)
  • 5 days ago

LINK link Adecco is currently recruiting for Temp to Perm Customer Service Representatives for a Tax Collection agency....

Customer Service Team Member - Gibsonia, PA (PA0507)

  • Gibsonia, PA (16 miles from Freeport, PA)
  • 8 days ago
  • Gibsonia, PA (16 miles from Freeport, PA)
  • 8 days ago

Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Team Member - Seven Fields (PA0511)

  • Seven Fields, PA (20 miles from Freeport, PA)
  • 9 days ago
  • Seven Fields, PA (20 miles from Freeport, PA)
  • 9 days ago

Job Details Job Location : Seven Fields, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Demographic Data for Freeport, PA

Moving to Freeport, PA? Find some basic demographic data about Freeport, PA below.


Local
National
4,978
101
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Freeport, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Freeport, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Freeport, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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