Customer Service Representative Jobs in Fredericksburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(09150) - Donegal Square #205 2101 Strickler Road
- Manheim, PA (20 miles from Fredericksburg, PA)
- 17 hours ago
- Manheim, PA (20 miles from Fredericksburg, PA)
- 17 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA
- 1 day ago
- Fredericksburg, PA
- 1 day ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
- Swatara, PA (23 miles from Fredericksburg, PA)
- 1 day ago
- Swatara, PA (23 miles from Fredericksburg, PA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(04847) - 1 West Penn Ave.
- Robesonia, PA (17 miles from Fredericksburg, PA)
- 2 days ago
- Robesonia, PA (17 miles from Fredericksburg, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (17 miles from Fredericksburg, PA)
- 3 days ago
- Pottsville, PA (17 miles from Fredericksburg, PA)
- 3 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
LNS Airport- PT Customer Service Agent
- Lititz, PA (21 miles from Fredericksburg, PA)
- 4 days ago
- Lititz, PA (21 miles from Fredericksburg, PA)
- 4 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
Representative - Customer Service
- Annville, PA (10 miles from Fredericksburg, PA)
- 5 days ago
- Annville, PA (10 miles from Fredericksburg, PA)
- 5 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
- Hamburg, PA (24 miles from Fredericksburg, PA)
- 13 days ago
- Hamburg, PA (24 miles from Fredericksburg, PA)
- 13 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
Customer Service Representative
- Lebanon, PA (11 miles from Fredericksburg, PA)
- 14 days ago
- Lebanon, PA (11 miles from Fredericksburg, PA)
- 14 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Cash Office/ Customer Service Desk Associate - FT
- Lebanon, PA (11 miles from Fredericksburg, PA)
- 19 days ago
- Lebanon, PA (11 miles from Fredericksburg, PA)
- 19 days ago
Cash Office/ Customer Service Desk Associate - FT 3.3 3.3 out of 5 stars 2231 Lebanon Valley Mall, Lebanon, PA 17042 Cash Office/ Customer Service Desk Associate Bring your experience to work for...
- Jonestown, PA (6 miles from Fredericksburg, PA)
- 20 days ago
- Jonestown, PA (6 miles from Fredericksburg, PA)
- 20 days ago
Customer Care Representative 3.4 3.4 out of 5 stars Jonestown, PA Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That...
- Elizabethtown, PA (22 miles from Fredericksburg, PA)
- 20 days ago
- Elizabethtown, PA (22 miles from Fredericksburg, PA)
- 20 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Retail Customer Service Cashier
- Jonestown, PA (6 miles from Fredericksburg, PA)
- 23 days ago
- Jonestown, PA (6 miles from Fredericksburg, PA)
- 23 days ago
Req ID: 459437 Address: 22 Old Forge Rd Jonestown, PA, 17038 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Specialist- Norlanco Family Medicine (Part Time/Day & Evening Shift) NEW
- Elizabethtown, PA (22 miles from Fredericksburg, PA)
- 24 days ago
- Elizabethtown, PA (22 miles from Fredericksburg, PA)
- 24 days ago
Customer Service Specialist- Norlanco Family Medicine (Part Time/Day & Evening Shift) Job ID: 261939 Work Type: PT 20+ HOURS Location: Elizabethtown, PA, United States Description Penn Medicine is...
Member Service Representative/Teller - Lebanon, NH
- Lebanon, PA (11 miles from Fredericksburg, PA)
- 25 days ago
- Lebanon, PA (11 miles from Fredericksburg, PA)
- 25 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member...
Demographic Data for Fredericksburg, PA
Moving to Fredericksburg, PA? Find some basic demographic data about Fredericksburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fredericksburg, PA
Highest Education Level
Customer Service Representatives in Fredericksburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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