Customer Service Representative Jobs in Franklintown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Seasonal Customer Service Representative Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (14 miles from Franklintown, PA)
- 7 hours ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 7 hours ago
Equipment Provided We're hiring Seasonal Customer Service Representatives to support Medicare Part D (Med D) open enrollment....
Client Services Representative
- Dover, PA (8 miles from Franklintown, PA)
- 10 hours ago
- Dover, PA (8 miles from Franklintown, PA)
- 10 hours ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative - Work From Home
- Gettysburg, PA (19 miles from Franklintown, PA)
- 15 hours ago
- Gettysburg, PA (19 miles from Franklintown, PA)
- 15 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Dallastown, PA (24 miles from Franklintown, PA)
- 1 day ago
- Dallastown, PA (24 miles from Franklintown, PA)
- 1 day ago
Customer Support Specialist Ream Roofing Dallastown, PA, US 2 days ago Quick Job type Full-time Remote Quick Job description Ream Roofing, a leader in the roofing industry, is seeking a dedicated...
Remote WorkRepresentative II, Customer Service Ops
- Harrisburg, PA (14 miles from Franklintown, PA)
- 1 day ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Seasonal Customer Service Representative - Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (14 miles from Franklintown, PA)
- 1 day ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 1 day ago
-- January 30, 2026 **Type:** Temp-to-Hire **Equipment Provided** We're hiring **Seasonal Customer Service Representatives** to support **Medicare Part D (Med D)** open enrollment....
Customer Service Representative
- Steelton, PA (14 miles from Franklintown, PA)
- 2 days ago
- Steelton, PA (14 miles from Franklintown, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Harrisburg, PA (14 miles from Franklintown, PA)
- 2 days ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 2 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
- Harrisburg, PA (14 miles from Franklintown, PA)
- 2 days ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 2 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Client Services Representative
- Dover, PA (8 miles from Franklintown, PA)
- 3 days ago
- Dover, PA (8 miles from Franklintown, PA)
- 3 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
CLUB Customer Service Outfitter - Part Time
- Harrisburg, PA (14 miles from Franklintown, PA)
- 4 days ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 4 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Remote Customer Service Representative
- Harrisburg, PA (14 miles from Franklintown, PA)
- 4 days ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (14 miles from Franklintown, PA)
- 4 days ago
- Harrisburg, PA (14 miles from Franklintown, PA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(04861) - 1200 Market St
- Lemoyne, PA (13 miles from Franklintown, PA)
- 4 days ago
- Lemoyne, PA (13 miles from Franklintown, PA)
- 4 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Representative (Healthcare) - Remote
- York, PA (8 miles from Franklintown, PA)
- 4 days ago
- York, PA (8 miles from Franklintown, PA)
- 4 days ago
Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...
Remote WorkDemographic Data for Franklintown, PA
Moving to Franklintown, PA? Find some basic demographic data about Franklintown, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Franklintown, PA
Highest Education Level
Customer Service Representatives in Franklintown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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