Customer Service Representative Jobs in Fenelton, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 46 Jobs

Customer Service Representative (CSR) - Background Clearance Investigations

  • Butler, PA (10 miles from Fenelton, PA)
  • 14 hours ago
  • Butler, PA (10 miles from Fenelton, PA)
  • 14 hours ago

General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...

Customer Service Representative (CSR) Tier 1

  • Butler, PA (10 miles from Fenelton, PA)
  • 14 hours ago
  • Butler, PA (10 miles from Fenelton, PA)
  • 14 hours ago

General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...

Customer Service Representative - Work From Home

  • Gibsonia, PA (19 miles from Fenelton, PA)
  • 23 hours ago
  • Gibsonia, PA (19 miles from Fenelton, PA)
  • 23 hours ago

FT Customer Service Representative - Work From Home Location: Gibsonia [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service - Amazon Hiring Now!

  • Wexford, PA (24 miles from Fenelton, PA)
  • 1 day ago
  • Wexford, PA (24 miles from Fenelton, PA)
  • 1 day ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Customer Service Representative

  • West Leechburg, PA (16 miles from Fenelton, PA)
  • 2 days ago
  • West Leechburg, PA (16 miles from Fenelton, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warrendale, PA (23 miles from Fenelton, PA)
  • 2 days ago
  • Warrendale, PA (23 miles from Fenelton, PA)
  • 2 days ago

Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....

Sales & Customer Service Associate

  • Wexford, PA (24 miles from Fenelton, PA)
  • 2 days ago
  • Wexford, PA (24 miles from Fenelton, PA)
  • 2 days ago

Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...

Customer Service Representative

  • Wexford, PA (24 miles from Fenelton, PA)
  • 3 days ago
  • Wexford, PA (24 miles from Fenelton, PA)
  • 3 days ago

Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...

Customer Service Rep(09611) - New Ken Dominos

  • Lower Burrell, PA (20 miles from Fenelton, PA)
  • 5 days ago
  • Lower Burrell, PA (20 miles from Fenelton, PA)
  • 5 days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Butler Early Morning Customer Service

  • Butler, PA (10 miles from Fenelton, PA)
  • 5 days ago
  • Butler, PA (10 miles from Fenelton, PA)
  • 5 days ago

Early Morning Shift Crew Member Position Type: Part-Time/Full-Time Shift: Opening Shift, Starting at 4:00 AM Salary: $13.50 per hour Benefits: Free Meals Free Uniforms World-Class Training Paid...

Customer Service Associate

  • Butler, PA (10 miles from Fenelton, PA)
  • 5 days ago
  • Butler, PA (10 miles from Fenelton, PA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Self Storage Manager

  • Mars, PA (19 miles from Fenelton, PA)
  • 7 days ago
  • Mars, PA (19 miles from Fenelton, PA)
  • 7 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Account Representative

  • Butler, PA (10 miles from Fenelton, PA)
  • 8 days ago
  • Butler, PA (10 miles from Fenelton, PA)
  • 8 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Team Member - Seven Fields (PA0511)

  • Seven Fields, PA (19 miles from Fenelton, PA)
  • 12 days ago
  • Seven Fields, PA (19 miles from Fenelton, PA)
  • 12 days ago

Job Details Job Location : Seven Fields, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Crew Member: Customer Service / Cashier

  • Wexford, PA (24 miles from Fenelton, PA)
  • 15 days ago
  • Wexford, PA (24 miles from Fenelton, PA)
  • 15 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Demographic Data for Fenelton, PA

Moving to Fenelton, PA? Find some basic demographic data about Fenelton, PA below.


Local
National
1,769
28
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fenelton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fenelton, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fenelton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »