Customer Service Representative Jobs in Elgin, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Centerville, PA (12 miles from Elgin, PA)
- 12 hours ago
- Centerville, PA (12 miles from Elgin, PA)
- 12 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Agent, Cross Functional (Part-Time)
- Erie, PA (23 miles from Elgin, PA)
- 23 hours ago
- Erie, PA (23 miles from Elgin, PA)
- 23 hours ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Customer Service Representative
- Erie, PA (23 miles from Elgin, PA)
- 2 days ago
- Erie, PA (23 miles from Elgin, PA)
- 2 days ago
Customer Service Representative Erie, PA 16505 US Immediate Start!...
Customer Service Team Member - West 26th St., Erie (PA0519)
- Erie, PA (23 miles from Elgin, PA)
- 3 days ago
- Erie, PA (23 miles from Elgin, PA)
- 3 days ago
Job Details Job Location : Erie, PA Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Rep(09128) - 51 W. 14th St.
- Erie, PA (23 miles from Elgin, PA)
- 3 days ago
- Erie, PA (23 miles from Elgin, PA)
- 3 days ago
Customer Service RepresentativeMaking Domino's high quality pizzasFood and portion controlHygiene and food safetyFood preparationTaking customer orders and up sellingGeneral cleaning dutiesTaking...
Customer Service Rep(03360) - 305 E Fairmount Ave
- Lakewood, NY (24 miles from Elgin, PA)
- 4 days ago
- Lakewood, NY (24 miles from Elgin, PA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Customer Contact Specialist
- Titusville, PA (13 miles from Elgin, PA)
- 7 days ago
- Titusville, PA (13 miles from Elgin, PA)
- 7 days ago
Adhere to federal and state debt collection laws and regulations....
Customer Account Representative
- Erie, PA (23 miles from Elgin, PA)
- 8 days ago
- Erie, PA (23 miles from Elgin, PA)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Crew Member: Customer Service / Cashier
- Corry, PA (3 miles from Elgin, PA)
- 13 days ago
- Corry, PA (3 miles from Elgin, PA)
- 13 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service, License Technician, Disability Required, Erie
- Erie, PA (23 miles from Elgin, PA)
- 14 days ago
- Erie, PA (23 miles from Elgin, PA)
- 14 days ago
Easterseals Western and Central Pennsylvania **is a non-profit organization providing programs and services to individuals with disabilities and other special needs. We are looking to hire a Photo...
Customer Service Representative
- Titusville, PA (13 miles from Elgin, PA)
- 15 days ago
- Titusville, PA (13 miles from Elgin, PA)
- 15 days ago
Store 2743288: 103 S Perry St, Titusville, Pennsylvania 16354 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist
- Erie, PA (23 miles from Elgin, PA)
- 16 days ago
- Erie, PA (23 miles from Elgin, PA)
- 16 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Part Time - Client Service Rep I
- Erie, PA (23 miles from Elgin, PA)
- 19 days ago
- Erie, PA (23 miles from Elgin, PA)
- 19 days ago
Apply Job Type Part-time Description POSTION SUMMARY The Client Service Representative I is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and...
Retail Customer Service Cashier
- Ripley, NY (22 miles from Elgin, PA)
- 20 days ago
- Ripley, NY (22 miles from Elgin, PA)
- 20 days ago
Req ID: 463942 Address: 6201 Shortman Rd Ripley, NY, 14775 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- Erie, PA (23 miles from Elgin, PA)
- 21 days ago
- Erie, PA (23 miles from Elgin, PA)
- 21 days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Elgin, PA
Highest Education Level
Customer Service Representatives in Elgin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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