Customer Service Representative Jobs in Ebervale, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Hazleton, PA (3 miles from Ebervale, PA)
- 16 hours ago
- Hazleton, PA (3 miles from Ebervale, PA)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Edwardsville, PA (20 miles from Ebervale, PA)
- 2 days ago
- Edwardsville, PA (20 miles from Ebervale, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 2 days ago
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 2 days ago
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 4 days ago
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (3 miles from Ebervale, PA)
- 5 days ago
- Hazle Township, PA (3 miles from Ebervale, PA)
- 5 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Representative - Bilingual
- Slatington, PA (24 miles from Ebervale, PA)
- 10 days ago
- Slatington, PA (24 miles from Ebervale, PA)
- 10 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (24 miles from Ebervale, PA)
- 12 days ago
- Wyoming, PA (24 miles from Ebervale, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (9 miles from Ebervale, PA)
- 12 days ago
- Mountain Top, PA (9 miles from Ebervale, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (20 miles from Ebervale, PA)
- 12 days ago
- Kingston, PA (20 miles from Ebervale, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (23 miles from Ebervale, PA)
- 12 days ago
- Pittston, PA (23 miles from Ebervale, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Representative
- Slatington, PA (24 miles from Ebervale, PA)
- 16 days ago
- Slatington, PA (24 miles from Ebervale, PA)
- 16 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
- Hazle Township, PA (3 miles from Ebervale, PA)
- 23 days ago
- Hazle Township, PA (3 miles from Ebervale, PA)
- 23 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
Insurance Customer Service Representative
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 23 days ago
- Wilkes Barre, PA (18 miles from Ebervale, PA)
- 23 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
- Tamaqua, PA (14 miles from Ebervale, PA)
- 24 days ago
- Tamaqua, PA (14 miles from Ebervale, PA)
- 24 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ebervale, PA
Highest Education Level
Customer Service Representatives in Ebervale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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