Customer Service Representative Jobs in Easton, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
6075 - Easton - Nazareth - 3835 Easton-Nazareth Hwy, Easton, Pennsylvania, 18045 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
6075 - Easton - Nazareth - 3835 Easton-Nazareth Hwy, Easton, Pennsylvania, 18045 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Allentown, PA (15 miles from Easton, PA)
- 16 hours ago
- Allentown, PA (15 miles from Easton, PA)
- 16 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Palmerton, PA (20 miles from Easton, PA)
- 20 hours ago
- Palmerton, PA (20 miles from Easton, PA)
- 20 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Clerical-Customer Service-Food Service-Retail-Custodial
- Tannersville, PA (21 miles from Easton, PA)
- 21 hours ago
- Tannersville, PA (21 miles from Easton, PA)
- 21 hours ago
Customer Service Representative. There are some important qualifications that you must meet....
Customer Service-Sales Retail-Inventory Control Clerk
- Stroudsburg, PA (15 miles from Easton, PA)
- 21 hours ago
- Stroudsburg, PA (15 miles from Easton, PA)
- 21 hours ago
Customer Service Representative. There are some important qualifications that you must meet....
- Phillipsburg, NJ (6 miles from Easton, PA)
- 22 hours ago
- Phillipsburg, NJ (6 miles from Easton, PA)
- 22 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Representative
- Nazareth, PA (4 miles from Easton, PA)
- 2 days ago
- Nazareth, PA (4 miles from Easton, PA)
- 2 days ago
Location:Rochester, NY (US) andNazareth, PA (US) Job ID: 40283 Our Customer Service Representatives are responsible for the whole process of customer orders from the incoming to the delivery (order...
Customer Service Representative
- Orefield, PA (22 miles from Easton, PA)
- 3 days ago
- Orefield, PA (22 miles from Easton, PA)
- 3 days ago
Apply Job Type Full-time Description Responsible for promoting the bank in a positive way through building and maintaining customer relationships though the account opening process and on the...
- Allentown, PA (15 miles from Easton, PA)
- 3 days ago
- Allentown, PA (15 miles from Easton, PA)
- 3 days ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Customer Service Representative-1
- East Stroudsburg, PA (21 miles from Easton, PA)
- 4 days ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 4 days ago
Position Summary Process orders from customers in a timely manner, ensuring order accuracy and compliance with customer requirements. Handle other customer requests or issues that may or may not...
PA Remote Customer Service Rep
- East Stroudsburg, PA (21 miles from Easton, PA)
- 4 days ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 4 days ago
Overview Project Momentum: The Customer Services Representative will leverage call center experience serving as Tier1 Agent to deliver excellent customer service thru iing and outgoing phone, email...
Remote Work- Quakertown, PA (20 miles from Easton, PA)
- 5 days ago
- Quakertown, PA (20 miles from Easton, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Walnutport, PA (16 miles from Easton, PA)
- 5 days ago
- Walnutport, PA (16 miles from Easton, PA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Bethlehem, PA (13 miles from Easton, PA)
- 5 days ago
- Bethlehem, PA (13 miles from Easton, PA)
- 5 days ago
: Trans-Bridge Tours, Inc. is seeking a full-time Customer Service Representative who will play a vital role in our company....
Demographic Data for Easton, PA
Moving to Easton, PA? Find some basic demographic data about Easton, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Easton, PA
Highest Education Level
Customer Service Representatives in Easton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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