Customer Service Representative Jobs in East Stroudsburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04562) - 5051 Route 42
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 6 hours ago
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 6 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(03981)-127 Main Street
- Hackettstown, NJ (20 miles from East Stroudsburg, PA)
- 10 hours ago
- Hackettstown, NJ (20 miles from East Stroudsburg, PA)
- 10 hours ago
Company Description Job Description Domino's Pizza- ANN ARBOR - Ann Arbor, MI $12.00 - $14.00 an hour Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours?...
Customer Service Rep (04069) - 1341 Blue Valley Dr
- Bangor, PA (12 miles from East Stroudsburg, PA)
- 10 hours ago
- Bangor, PA (12 miles from East Stroudsburg, PA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04788) - 330 Larry Holmes Dr.
- Easton, PA (21 miles from East Stroudsburg, PA)
- 10 hours ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 10 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 1 day ago
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 1 day ago
Job Details Job Location: Phillipsburg, NJ Position Type: Full Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Retail Description Retail Office...
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 6 days ago
- Phillipsburg, NJ (24 miles from East Stroudsburg, PA)
- 6 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Stanhope, NJ (22 miles from East Stroudsburg, PA)
- 7 days ago
- Stanhope, NJ (22 miles from East Stroudsburg, PA)
- 7 days ago
Nationwide Studios, Inc. is the technology leader in the youth portrait photography industry with over 500 employees in 40 states. Nationwide Studios operates nationally under two brand names:...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 11 days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 11 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Customer Service Representative
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 12 days ago
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 12 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 16 days ago
- Washington, NJ (20 miles from East Stroudsburg, PA)
- 16 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Easton, PA (21 miles from East Stroudsburg, PA)
- 27 days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 27 days ago
Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural,...
Customer Service Sales Representative
- Easton, PA (21 miles from East Stroudsburg, PA)
- 30+ days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 30+ days ago
6075 - Easton - Nazareth - 3835 Easton-Nazareth Hwy, Easton, Pennsylvania, 18045 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service - New Opening!
- Easton, PA (21 miles from East Stroudsburg, PA)
- 30+ days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 30+ days ago
Customer service/call center experience is strongly preferred. The ability to upsell is helpful! Qualified candidates can apply by emailing a resume to ......
Customer Service Rep(03975) - 141-US HIGHWAY 46
- Budd Lake, NJ (22 miles from East Stroudsburg, PA)
- 30+ days ago
- Budd Lake, NJ (22 miles from East Stroudsburg, PA)
- 30+ days ago
Company Description Job Description Prepare orders for food and beverages received, telephone, or personally from customer by using computer: Edits orders received from price and nomenclature....
Retail Customer Service Associate
- Easton, PA (21 miles from East Stroudsburg, PA)
- 45+ days ago
- Easton, PA (21 miles from East Stroudsburg, PA)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in East Stroudsburg, PA
Highest Education Level
Customer Service Representatives in East Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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