Customer Service Representative Jobs in East Stroudsburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Scotrun, PA (11 miles from East Stroudsburg, PA)
- 19 hours ago
- Scotrun, PA (11 miles from East Stroudsburg, PA)
- 19 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Blakeslee, PA (19 miles from East Stroudsburg, PA)
- 2 days ago
- Blakeslee, PA (19 miles from East Stroudsburg, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mountainhome, PA (11 miles from East Stroudsburg, PA)
- 2 days ago
- Mountainhome, PA (11 miles from East Stroudsburg, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Clerical-Customer Service-Food Service-Retail-Custodial
- Tannersville, PA (10 miles from East Stroudsburg, PA)
- 2 days ago
- Tannersville, PA (10 miles from East Stroudsburg, PA)
- 2 days ago
Customer Service Representative. There are some important qualifications that you must meet....
Customer Service-Sales Retail-Inventory Control Clerk
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 2 days ago
- Stroudsburg, PA (10 miles from East Stroudsburg, PA)
- 2 days ago
Customer Service Representative. There are some important qualifications that you must meet....
Customer Service Representative
- Nazareth, PA (21 miles from East Stroudsburg, PA)
- 4 days ago
- Nazareth, PA (21 miles from East Stroudsburg, PA)
- 4 days ago
Customer Service Representative HID Global Corporation United States, Pennsylvania, Nazareth Aug 13, 2025 An Amazing Career Opportunity foraCustomer Service Representative!!...
Customer Service Representative
- Newton, NJ (17 miles from East Stroudsburg, PA)
- 5 days ago
- Newton, NJ (17 miles from East Stroudsburg, PA)
- 5 days ago
Purpose of the Position The Customer Service Representative (CSR) is responsible for establishing and maintaining profitable professional relationships with customers on behalf of the company by taking...
Position Summary Process orders from customers in a timely manner, ensuring order accuracy and compliance with customer requirements. Handle other customer requests or issues that may or may not...
Overview Project Momentum: The Customer Services Representative will leverage call center experience serving as Tier1 Agent to deliver excellent customer service thru iing and outgoing phone, email...
Remote Work- Tobyhanna, PA (19 miles from East Stroudsburg, PA)
- 6 days ago
- Tobyhanna, PA (19 miles from East Stroudsburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Brodheadsville, PA (16 miles from East Stroudsburg, PA)
- 6 days ago
- Brodheadsville, PA (16 miles from East Stroudsburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Belvidere, NJ (15 miles from East Stroudsburg, PA)
- 6 days ago
- Belvidere, NJ (15 miles from East Stroudsburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hackettstown, NJ (20 miles from East Stroudsburg, PA)
- 6 days ago
- Hackettstown, NJ (20 miles from East Stroudsburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Newton, NJ (17 miles from East Stroudsburg, PA)
- 6 days ago
- Newton, NJ (17 miles from East Stroudsburg, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(04846) - 3075 William Penn Hwy
- Palmer, PA (23 miles from East Stroudsburg, PA)
- 7 days ago
- Palmer, PA (23 miles from East Stroudsburg, PA)
- 7 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for East Stroudsburg, PA
Moving to East Stroudsburg, PA? Find some basic demographic data about East Stroudsburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in East Stroudsburg, PA
Highest Education Level
Customer Service Representatives in East Stroudsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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