Customer Service Representative Jobs in Du Bois, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Weedville, PA (16 miles from Du Bois, PA)
- 13 hours ago
- Weedville, PA (16 miles from Du Bois, PA)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Saint Marys, PA (24 miles from Du Bois, PA)
- 15 days ago
- Saint Marys, PA (24 miles from Du Bois, PA)
- 15 days ago
Mary's, Pennsylvania 15857 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Brookville, PA (17 miles from Du Bois, PA)
- 15 days ago
- Brookville, PA (17 miles from Du Bois, PA)
- 15 days ago
About the Role: Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise,...
Retail Customer Service Cashier
- Brookville, PA (17 miles from Du Bois, PA)
- 24 days ago
- Brookville, PA (17 miles from Du Bois, PA)
- 24 days ago
Req ID: 459833 Address: I-80 & SR 28, Exit 81 Brookville, PA, 15825 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Assistant Healthcare At Home Elk HaH - 13163
- Dubois, PA
- 30+ days ago
- Dubois, PA
- 30+ days ago
Customer Service Assistant Healthcare At Home Elk HaH - 13163 false US:PA:St Marys | Administrative & Business | Full Time Regular Posted 4 days ago Description Position Summary Provide general...
Customer Service Rep(04769) - 302 1/2 S. Second Street
- Clearfield, PA (13 miles from Du Bois, PA)
- 45+ days ago
- Clearfield, PA (13 miles from Du Bois, PA)
- 45+ days ago
Company Description Job Description Responsible for taking orders, making pizzas, and giving the customer the best experience possible. Qualifications Additional Information
- Brookville, PA (17 miles from Du Bois, PA)
- 45+ days ago
- Brookville, PA (17 miles from Du Bois, PA)
- 45+ days ago
Customer Service Associate At Miller we offer our full-time employees: Competitive salary & incentive program Comprehensive benefit package, including: Medical, Dental, Vision plan options...
Company Description Job Description Responsible for taking orders, making pizzas, and giving the customer the best experience possible. Qualifications Additional Information
Customer Service Representative
- Clearfield, PA (13 miles from Du Bois, PA)
- 90+ days ago
- Clearfield, PA (13 miles from Du Bois, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Du Bois, PA
Moving to Du Bois, PA? Find some basic demographic data about Du Bois, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Du Bois, PA
Highest Education Level
Customer Service Representatives in Du Bois, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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