Customer Service Representative Jobs in Delta, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lancaster, PA (21 miles from Delta, PA)
- 2 hours ago
- Lancaster, PA (21 miles from Delta, PA)
- 2 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (21 miles from Delta, PA)
- 2 hours ago
- Lancaster, PA (21 miles from Delta, PA)
- 2 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Holistic Therapy (Part Time/Day & Evening Shift)
- Lancaster, PA (21 miles from Delta, PA)
- 2 hours ago
- Lancaster, PA (21 miles from Delta, PA)
- 2 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Representative I
- Paradise, PA (18 miles from Delta, PA)
- 21 hours ago
- Paradise, PA (18 miles from Delta, PA)
- 21 hours ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (21 miles from Delta, PA)
- 21 hours ago
- Lancaster, PA (21 miles from Delta, PA)
- 21 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Pharmacy Customer Service Associate
- Phoenix, MD (22 miles from Delta, PA)
- 1 day ago
- Phoenix, MD (22 miles from Delta, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (21 miles from Delta, PA)
- 1 day ago
- Lancaster, PA (21 miles from Delta, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep (04671) Rising Sun, MD
- Rising Sun, MD (16 miles from Delta, PA)
- 2 days ago
- Rising Sun, MD (16 miles from Delta, PA)
- 2 days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04781) - 798D New Holland Ave
- Lancaster, PA (21 miles from Delta, PA)
- 2 days ago
- Lancaster, PA (21 miles from Delta, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Inside Sales / Customer Service - Pennsauken, NJ
- Lancaster, PA (21 miles from Delta, PA)
- 4 days ago
- Lancaster, PA (21 miles from Delta, PA)
- 4 days ago
Mostrar mas Ultima actualizacion: hace mas de 30 dias Inside Sales Customer Service Representative The Lending Group CO Remote, US Teletrabajo A tiempo completo We're looking for a full-time inside...
Customer Service Representative / Receptionist
- Belcamp, MD (20 miles from Delta, PA)
- 4 days ago
- Belcamp, MD (20 miles from Delta, PA)
- 4 days ago
Sole Hire LLC Customer Service Representative / Receptionist Easy Apply Belcamp, MD Easy Apply Customer Service Representative / Receptionist (Temp-to-Perm Opportunity) Location: Belcamp, MD (Aberdeen...
Customer Service Associate - Temporary
- Joppa, MD (22 miles from Delta, PA)
- 5 days ago
- Joppa, MD (22 miles from Delta, PA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lancaster, PA (21 miles from Delta, PA)
- 5 days ago
- Lancaster, PA (21 miles from Delta, PA)
- 5 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
Customer Service Rep/Telemarketer
- Belcamp, MD (20 miles from Delta, PA)
- 6 days ago
- Belcamp, MD (20 miles from Delta, PA)
- 6 days ago
Job Details Job Title: Customer Service Rep/Telemarketer Salary: $16-$19/hr Location: Belcamp, MD Apply Now Job Description Signing Bonus available after 120 days!!!! Immediate opening for a full...
- Lancaster, PA (21 miles from Delta, PA)
- 7 days ago
- Lancaster, PA (21 miles from Delta, PA)
- 7 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Demographic Data for Delta, PA
Moving to Delta, PA? Find some basic demographic data about Delta, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Delta, PA
Highest Education Level
Customer Service Representatives in Delta, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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