Customer Service Representative Jobs in Dauphin, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Steelton, PA (12 miles from Dauphin, PA)
- 12 hours ago
- Steelton, PA (12 miles from Dauphin, PA)
- 12 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Harrisburg, PA (10 miles from Dauphin, PA)
- 12 hours ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 12 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
- Palmyra, PA (17 miles from Dauphin, PA)
- 12 hours ago
- Palmyra, PA (17 miles from Dauphin, PA)
- 12 hours ago
Customer Service/Sales Byrider is growing! Customer Service/Sales career opportunity! Looking for servers, customer service, call center, retail or sales backgrounds! Great training! Immediate...
- Harrisburg, PA (10 miles from Dauphin, PA)
- 1 day ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 1 day ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
CLUB Customer Service Outfitter - Part Time
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
Category/Area of Expertise: Customer Support Job Requisition: 440919 Address: USA-PA-Harrisburg-2300 Linglestown Road Store Code: Store Support - Brands (5148662) At The GIANT Company we're...
Remote Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(04861) - 1200 Market St
- Lemoyne, PA (10 miles from Dauphin, PA)
- 2 days ago
- Lemoyne, PA (10 miles from Dauphin, PA)
- 2 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Experience Coordinator
- Millersburg, PA (11 miles from Dauphin, PA)
- 2 days ago
- Millersburg, PA (11 miles from Dauphin, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Swatara, PA (10 miles from Dauphin, PA)
- 2 days ago
- Swatara, PA (10 miles from Dauphin, PA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Bilingual Customer Service Specialist (Spanish)
- Carlisle, PA (20 miles from Dauphin, PA)
- 2 days ago
- Carlisle, PA (20 miles from Dauphin, PA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(04768) - 900 A Eisenhower Blvd.
- Harrisburg, PA (10 miles from Dauphin, PA)
- 3 days ago
- Harrisburg, PA (10 miles from Dauphin, PA)
- 3 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(04862) - 200 S. Spring Garden St
- Carlisle, PA (20 miles from Dauphin, PA)
- 4 days ago
- Carlisle, PA (20 miles from Dauphin, PA)
- 4 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep II - 1st Shift
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 4 days ago
- Mechanicsburg, PA (13 miles from Dauphin, PA)
- 4 days ago
As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service....
Demographic Data for Dauphin, PA
Moving to Dauphin, PA? Find some basic demographic data about Dauphin, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dauphin, PA
Highest Education Level
Customer Service Representatives in Dauphin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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