Customer Service Representative Jobs in Dalton, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Fraud Client Services Representative - 1st shift
- Scranton, PA (9 miles from Dalton, PA)
- 4 hours ago
- Scranton, PA (9 miles from Dalton, PA)
- 4 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Representative
- Edwardsville, PA (19 miles from Dalton, PA)
- 12 hours ago
- Edwardsville, PA (19 miles from Dalton, PA)
- 12 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 23 hours ago
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 23 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 1 day ago
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 2 days ago
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Medical Equipment Customer Service Representative
- Dickson City, PA (7 miles from Dalton, PA)
- 6 days ago
- Dickson City, PA (7 miles from Dalton, PA)
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (15 miles from Dalton, PA)
- 10 days ago
- Wyoming, PA (15 miles from Dalton, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04429) - 2834 Memorial Hwy
- Dallas, PA (18 miles from Dalton, PA)
- 10 days ago
- Dallas, PA (18 miles from Dalton, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (11 miles from Dalton, PA)
- 10 days ago
- Old Forge, PA (11 miles from Dalton, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04085) - 1578 Main St
- Peckville, PA (8 miles from Dalton, PA)
- 10 days ago
- Peckville, PA (8 miles from Dalton, PA)
- 10 days ago
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (19 miles from Dalton, PA)
- 10 days ago
- Kingston, PA (19 miles from Dalton, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (5 miles from Dalton, PA)
- 10 days ago
- Clarks Summit, PA (5 miles from Dalton, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (16 miles from Dalton, PA)
- 10 days ago
- Pittston, PA (16 miles from Dalton, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Insurance Customer Service Representative
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 22 days ago
- Wilkes Barre, PA (22 miles from Dalton, PA)
- 22 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (7 miles from Dalton, PA)
- 23 days ago
- Dickson City, PA (7 miles from Dalton, PA)
- 23 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Demographic Data for Dalton, PA
Moving to Dalton, PA? Find some basic demographic data about Dalton, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dalton, PA
Highest Education Level
Customer Service Representatives in Dalton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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