Customer Service Representative Jobs in Cressona, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Account Representative
- Reading, PA (23 miles from Cressona, PA)
- 5 hours ago
- Reading, PA (23 miles from Cressona, PA)
- 5 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep(04750) - 310 Penn St.
- Reading, PA (23 miles from Cressona, PA)
- 12 hours ago
- Reading, PA (23 miles from Cressona, PA)
- 12 hours ago
Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...
Client Services Representative
- Reading, PA (23 miles from Cressona, PA)
- 12 hours ago
- Reading, PA (23 miles from Cressona, PA)
- 12 hours ago
Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA (16 miles from Cressona, PA)
- 1 day ago
- Fredericksburg, PA (16 miles from Cressona, PA)
- 1 day ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (24 miles from Cressona, PA)
- 2 days ago
- Hazle Township, PA (24 miles from Cressona, PA)
- 2 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04847) - 1 West Penn Ave.
- Robesonia, PA (19 miles from Cressona, PA)
- 2 days ago
- Robesonia, PA (19 miles from Cressona, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (5 miles from Cressona, PA)
- 3 days ago
- Pottsville, PA (5 miles from Cressona, PA)
- 3 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
- Reading, PA (23 miles from Cressona, PA)
- 8 days ago
- Reading, PA (23 miles from Cressona, PA)
- 8 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Associate - Temporary
- Reading, PA (23 miles from Cressona, PA)
- 9 days ago
- Reading, PA (23 miles from Cressona, PA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Reading, PA (23 miles from Cressona, PA)
- 9 days ago
- Reading, PA (23 miles from Cressona, PA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Support Specialist
- Reading, PA (23 miles from Cressona, PA)
- 13 days ago
- Reading, PA (23 miles from Cressona, PA)
- 13 days ago
We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having meaningful interactions with our customers. The assignment is a unique chance to...
- Hamburg, PA (12 miles from Cressona, PA)
- 13 days ago
- Hamburg, PA (12 miles from Cressona, PA)
- 13 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
Customer Service Representative
- Reading, PA (23 miles from Cressona, PA)
- 13 days ago
- Reading, PA (23 miles from Cressona, PA)
- 13 days ago
Job Title: Customer Service Representative Reports to: General Manager Work Type: Full-Time, Monday- Friday (40 hours a week) Pay Rate: $16.50 - $18.00 per hour Location: Reading, PA Bilingual in Spanish...
- Reading, PA (23 miles from Cressona, PA)
- 18 days ago
- Reading, PA (23 miles from Cressona, PA)
- 18 days ago
Client Service Representative 2.7 2.7 out of 5 stars Reading, PA 19610 BluePearl Pet Hospital in Wyomissing, PA is hiring an extraordinary V eterinary Receptionist. Are you an excellent customer...
- Jonestown, PA (22 miles from Cressona, PA)
- 20 days ago
- Jonestown, PA (22 miles from Cressona, PA)
- 20 days ago
Customer Care Representative 3.4 3.4 out of 5 stars Jonestown, PA Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That...
Demographic Data for Cressona, PA
Moving to Cressona, PA? Find some basic demographic data about Cressona, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cressona, PA
Highest Education Level
Customer Service Representatives in Cressona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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