Customer Service Representative Jobs in Cranberry Township, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Cranberry Township, PA
- 60+ days ago
- Cranberry Township, PA
- 60+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Restaurant Customer Service Team Member
- Cranberry Township, PA
- 4 hours ago
- Cranberry Township, PA
- 4 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Moon Township, PA (14 miles from Cranberry Township, PA)
- 12 hours ago
- Moon Township, PA (14 miles from Cranberry Township, PA)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate Full Time
- Pittsburgh, PA (11 miles from Cranberry Township, PA)
- 13 hours ago
- Pittsburgh, PA (11 miles from Cranberry Township, PA)
- 13 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Team Member - Wexford, PA (PA0513)
- Wexford, PA (5 miles from Cranberry Township, PA)
- 14 hours ago
- Wexford, PA (5 miles from Cranberry Township, PA)
- 14 hours ago
Job Details Job Location : Wexford, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Store Customer Service Specialist
- Wexford, PA (5 miles from Cranberry Township, PA)
- 1 day ago
- Wexford, PA (5 miles from Cranberry Township, PA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Team Member - Gibsonia, PA (PA0507)
- Gibsonia, PA (9 miles from Cranberry Township, PA)
- 1 day ago
- Gibsonia, PA (9 miles from Cranberry Township, PA)
- 1 day ago
Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 3 days ago
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Wexford, PA (5 miles from Cranberry Township, PA)
- 3 days ago
- Wexford, PA (5 miles from Cranberry Township, PA)
- 3 days ago
Overview Where Better Careers Begin! Massage Envy 1500 Village Run Rd Ste 312 Wexfird, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support and...
Serves customers by providing product and service information; resolving product and service problems.Duties:1. Attracts potential customers by answering product and service questions; suggesting...
Retail Customer Service Associate
- Wexford, PA (5 miles from Cranberry Township, PA)
- 5 days ago
- Wexford, PA (5 miles from Cranberry Township, PA)
- 5 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Butler, PA (17 miles from Cranberry Township, PA)
- 6 days ago
- Butler, PA (17 miles from Cranberry Township, PA)
- 6 days ago
Exceptional benefits with this company **** Available Directly After Probationary Period ***Pays over 90% medical insurance, dental, vision, 401K match 4%, and more!) *Position Summary- Answering...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (3 miles from Cranberry Township, PA)
- 6 days ago
- Warrendale, PA (3 miles from Cranberry Township, PA)
- 6 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Aliquippa, PA (14 miles from Cranberry Township, PA)
- 6 days ago
- Aliquippa, PA (14 miles from Cranberry Township, PA)
- 6 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Crew Member: Customer Service / Cashier
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 6 days ago
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 6 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cranberry Township, PA
Highest Education Level
Customer Service Representatives in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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