Customer Service Representative Jobs in Craley, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Healthcare) - Remote
- York, PA (19 miles from Craley, PA)
- 12 hours ago
- York, PA (19 miles from Craley, PA)
- 12 hours ago
Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...
Remote WorkCustomer Service Representative I
- Paradise, PA (22 miles from Craley, PA)
- 12 hours ago
- Paradise, PA (22 miles from Craley, PA)
- 12 hours ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (13 miles from Craley, PA)
- 12 hours ago
- Lancaster, PA (13 miles from Craley, PA)
- 12 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04890) - 3921 E. Market St
- York, PA (19 miles from Craley, PA)
- 1 day ago
- York, PA (19 miles from Craley, PA)
- 1 day ago
ABOUTTHE JOBYou got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you? That'sright, we live to beat the rush and make it...
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (13 miles from Craley, PA)
- 1 day ago
- Lancaster, PA (13 miles from Craley, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04773) - 2825 Carlisle Rd
- Dover, PA (19 miles from Craley, PA)
- 1 day ago
- Dover, PA (19 miles from Craley, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04783) - 351 Loucks Rd
- York, PA (19 miles from Craley, PA)
- 2 days ago
- York, PA (19 miles from Craley, PA)
- 2 days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(04785) - 1539 Mt Rose Ave
- York, PA (19 miles from Craley, PA)
- 2 days ago
- York, PA (19 miles from Craley, PA)
- 2 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(04781) - 798D New Holland Ave
- Lancaster, PA (13 miles from Craley, PA)
- 2 days ago
- Lancaster, PA (13 miles from Craley, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
LNS Airport- PT Customer Service Agent
- Lititz, PA (19 miles from Craley, PA)
- 3 days ago
- Lititz, PA (19 miles from Craley, PA)
- 3 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
- Dover, PA (19 miles from Craley, PA)
- 4 days ago
- Dover, PA (19 miles from Craley, PA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Inside Sales / Customer Service - Pennsauken, NJ
- Lancaster, PA (13 miles from Craley, PA)
- 4 days ago
- Lancaster, PA (13 miles from Craley, PA)
- 4 days ago
Mostrar mas Ultima actualizacion: hace mas de 30 dias Inside Sales Customer Service Representative The Lending Group CO Remote, US Teletrabajo A tiempo completo We're looking for a full-time inside...
Customer Service Associate - Temporary
- York, PA (19 miles from Craley, PA)
- 5 days ago
- York, PA (19 miles from Craley, PA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lancaster, PA (13 miles from Craley, PA)
- 5 days ago
- Lancaster, PA (13 miles from Craley, PA)
- 5 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
- Lancaster, PA (13 miles from Craley, PA)
- 7 days ago
- Lancaster, PA (13 miles from Craley, PA)
- 7 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Craley, PA
Highest Education Level
Customer Service Representatives in Craley, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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