Customer Service Representative Jobs in Coopersburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (24 miles from Coopersburg, PA)
- 3 days ago
- Winter Walking
- Horsham, PA (24 miles from Coopersburg, PA)
- 3 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Allentown, PA (8 miles from Coopersburg, PA)
- 1 hour ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 1 hour ago
We are seeking a customer-focused MyHR Associate to join our Human Resources support team. This role serves as the primary point of contact for employees and managers, handling a wide range of...
Customer Service Rep(04877) - 130 W Main St,Ste118
- Trappe, PA (21 miles from Coopersburg, PA)
- 7 hours ago
- Trappe, PA (21 miles from Coopersburg, PA)
- 7 hours ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(04885) - 4229 W Tilghman Street
- Allentown, PA (8 miles from Coopersburg, PA)
- 7 hours ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 7 hours ago
Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product.Receive and process telephone orders.Take inventory and complete associated...
Customer Service Rep(04788) - 330 Larry Holmes Dr.
- Easton, PA (18 miles from Coopersburg, PA)
- 11 hours ago
- Easton, PA (18 miles from Coopersburg, PA)
- 11 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Support Representative
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 11 hours ago
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 11 hours ago
Position Title: Customer Support Representative Employment Type: Full-Time Location: Bethlehem, PA (On-Site) # of Positions: 1 Work Days/Hours: Monday-Friday - 8:15 AM - 5:15 PM (On-Site) Job...
Customer Service Rep (04087) - 620 N Main St.
- Doylestown, PA (18 miles from Coopersburg, PA)
- 1 day ago
- Doylestown, PA (18 miles from Coopersburg, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (04849) - 1145 N. 5th St.
- Perkasie, PA (10 miles from Coopersburg, PA)
- 1 day ago
- Perkasie, PA (10 miles from Coopersburg, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Phillipsburg, NJ (18 miles from Coopersburg, PA)
- 1 day ago
- Phillipsburg, NJ (18 miles from Coopersburg, PA)
- 1 day ago
Job Details Job Location: Phillipsburg, NJ Position Type: Full Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Retail Description Retail Office...
ULINE- Customer Service Representative
- Wescosville, PA (12 miles from Coopersburg, PA)
- 2 days ago
- Wescosville, PA (12 miles from Coopersburg, PA)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Bilingual Claims Customer Service Representative
- Blue Bell, PA (24 miles from Coopersburg, PA)
- 2 days ago
- Blue Bell, PA (24 miles from Coopersburg, PA)
- 2 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all...
Customer Service Representative
- Allentown, PA (8 miles from Coopersburg, PA)
- 2 days ago
- Allentown, PA (8 miles from Coopersburg, PA)
- 2 days ago
About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics)...
Customer Service Representative
- Souderton, PA (14 miles from Coopersburg, PA)
- 3 days ago
- Souderton, PA (14 miles from Coopersburg, PA)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE Location: Souderton, PA, United States Date Posted: Jun 25, 2025 Category: Supply Chain, Procurement & Transportation Description POSITION TITLE: Inside Sales Coordinator...
Customer Service Representative
- Whitehall, PA (12 miles from Coopersburg, PA)
- 3 days ago
- Whitehall, PA (12 miles from Coopersburg, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 4 days ago
- Bethlehem, PA (6 miles from Coopersburg, PA)
- 4 days ago
Customer care rep Job Poster : Jobs Skills:Customer care | Location: Bethlehem, PA, Pennsylvania, United States Of America Views:4 Qualifications and Experience Required: Customer Care experience...
Demographic Data for Coopersburg, PA
Moving to Coopersburg, PA? Find some basic demographic data about Coopersburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Coopersburg, PA
Highest Education Level
Customer Service Representatives in Coopersburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »