Customer Service Representative Jobs in Coatesville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (23 miles from Coatesville, PA)
- 4 hours ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 4 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Paoli, PA (18 miles from Coatesville, PA)
- 5 hours ago
- Paoli, PA (18 miles from Coatesville, PA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (11 miles from Coatesville, PA)
- 21 hours ago
- West Chester, PA (11 miles from Coatesville, PA)
- 21 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (11 miles from Coatesville, PA)
- 1 day ago
- West Chester, PA (11 miles from Coatesville, PA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (24 miles from Coatesville, PA)
- 1 day ago
- King of Prussia, PA (24 miles from Coatesville, PA)
- 1 day ago
Compensation Details: $19 - $22 per hour Job Description: Who we are: Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Customer Service Rep(04739) - 840 W. Main St
- New Holland, PA (16 miles from Coatesville, PA)
- 1 day ago
- New Holland, PA (16 miles from Coatesville, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (04826) - 4233 Edgmont Ave
- Brookhaven, PA (24 miles from Coatesville, PA)
- 1 day ago
- Brookhaven, PA (24 miles from Coatesville, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Retail Customer Service Representative/Cashier
- St Davids, PA (23 miles from Coatesville, PA)
- 1 day ago
- St Davids, PA (23 miles from Coatesville, PA)
- 1 day ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Rep(04754) - 799 State St.
- Pottstown, PA (22 miles from Coatesville, PA)
- 1 day ago
- Pottstown, PA (22 miles from Coatesville, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04845) - 490 Lancaster Ave Ste 1
- Frazer, PA (16 miles from Coatesville, PA)
- 1 day ago
- Frazer, PA (16 miles from Coatesville, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative I
- Paradise, PA (14 miles from Coatesville, PA)
- 1 day ago
- Paradise, PA (14 miles from Coatesville, PA)
- 1 day ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Representative
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
- Wilmington, DE (23 miles from Coatesville, PA)
- 2 days ago
We are currently seeking a dynamic Service Representative to join our growing teams across the country. As part of Wolters Kluwer, BizFilings is a brand within CT (Corporate Trust) Corporation - a...
Customer Service Associate - Temporary
- Greenville, DE (16 miles from Coatesville, PA)
- 2 days ago
- Greenville, DE (16 miles from Coatesville, PA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA (11 miles from Coatesville, PA)
- 2 days ago
- West Chester, PA (11 miles from Coatesville, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(09057) - 575 W. Uwchlan Ave
- Exton, PA (11 miles from Coatesville, PA)
- 2 days ago
- Exton, PA (11 miles from Coatesville, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for Coatesville, PA
Moving to Coatesville, PA? Find some basic demographic data about Coatesville, PA below.
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Salary for Customer Service Representative Jobs in Coatesville, PA
Highest Education Level
Customer Service Representatives in Coatesville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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