Customer Service Representative Jobs in Coal Center, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 124 Jobs

Retail Sales Associate - Full Time

  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 7 hours ago
  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 7 hours ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Client Service Representative

  • Canonsburg, PA (18 miles from Coal Center, PA)
  • 11 hours ago
  • Canonsburg, PA (18 miles from Coal Center, PA)
  • 11 hours ago

CentiMark Corporation is hiring a Client Service Representative in our Corporate Office in Canonsburg, PA! This role offers a salary range of $40k - $45k with premier benefits! Do you have a...

Customer Service Representative - Work From Home

  • Bethel Park, PA (17 miles from Coal Center, PA)
  • 16 hours ago
  • Bethel Park, PA (17 miles from Coal Center, PA)
  • 16 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service

  • Washington, PA (17 miles from Coal Center, PA)
  • 1 day ago
  • Washington, PA (17 miles from Coal Center, PA)
  • 1 day ago

Job Description: Now Hiring Part-Time & Full-Time Positions Available! Hello everyone! Were currently looking for motivated individuals to fill both full-time and part-time positions. If you're...

Lead Customer Service Representative

  • Belle Vernon, PA (7 miles from Coal Center, PA)
  • 1 day ago
  • Belle Vernon, PA (7 miles from Coal Center, PA)
  • 1 day ago

a Customer Service Representative....

Lead Airport Agent - Customer Service

  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 2 days ago
  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 2 days ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Customer Service Representative

  • Connellsville, PA (19 miles from Coal Center, PA)
  • 2 days ago
  • Connellsville, PA (19 miles from Coal Center, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • McKeesport, PA (18 miles from Coal Center, PA)
  • 2 days ago
  • McKeesport, PA (18 miles from Coal Center, PA)
  • 2 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Technician

  • Bentleyville, PA (6 miles from Coal Center, PA)
  • 2 days ago
  • Bentleyville, PA (6 miles from Coal Center, PA)
  • 2 days ago

Customer Service Technician Customer Service Technician BH Job ID: BH-2787-1 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...

Customer Service Associate - Morning Shift

  • Pleasant Hills, PA (18 miles from Coal Center, PA)
  • 2 days ago
  • Pleasant Hills, PA (18 miles from Coal Center, PA)
  • 2 days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative - Patient Registration

  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 2 days ago
  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 2 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Account Representative

  • McKeesport, PA (18 miles from Coal Center, PA)
  • 3 days ago
  • McKeesport, PA (18 miles from Coal Center, PA)
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Associate - Customer Service Center

  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 4 days ago
  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 4 days ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

Customer Service

  • North Versailles, PA (21 miles from Coal Center, PA)
  • 4 days ago
  • North Versailles, PA (21 miles from Coal Center, PA)
  • 4 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Support Representative

  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 4 days ago
  • Pittsburgh, PA (19 miles from Coal Center, PA)
  • 4 days ago

We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...

Demographic Data for Coal Center, PA

Moving to Coal Center, PA? Find some basic demographic data about Coal Center, PA below.


Local
National
1,792
26
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Coal Center, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Coal Center, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Coal Center, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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