Customer Service Representative Jobs in Clarion, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Bruin, PA (22 miles from Clarion, PA)
- 13 hours ago
- Bruin, PA (22 miles from Clarion, PA)
- 13 hours ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Cranberry, PA (18 miles from Clarion, PA)
- 10 days ago
- Cranberry, PA (18 miles from Clarion, PA)
- 10 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Customer Support Specialist - Cranberry Twp., PA
- Cranberry, PA (18 miles from Clarion, PA)
- 11 days ago
- Cranberry, PA (18 miles from Clarion, PA)
- 11 days ago
Overview GCG is seeking Customer Support Specialists to join our Automation & Factory Solutions team. This division of GCG supports manufacturers across the country by delivering high-quality...
Customer Service Representative
- Brookville, PA (16 miles from Clarion, PA)
- 13 days ago
- Brookville, PA (16 miles from Clarion, PA)
- 13 days ago
Store 2743080: 217 Allegheny Blvd, Brookville, Pennsylvania 15825 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Brookville, PA (16 miles from Clarion, PA)
- 13 days ago
- Brookville, PA (16 miles from Clarion, PA)
- 13 days ago
About the Role: Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise,...
Company Description Job Description Responsible for taking orders, making pizzas, and giving the customer the best experience possible. Qualifications Additional Information
Customer Service Representative
- Oil City, PA (20 miles from Clarion, PA)
- 45+ days ago
- Oil City, PA (20 miles from Clarion, PA)
- 45+ days ago
Overview Customer Service Representative Non-Exempt Salary: $43,000-$45,000 year Scope of Position: Greet and assist jobseekers, employers, and NWPA Job Connect visitors....
- Brookville, PA (16 miles from Clarion, PA)
- 45+ days ago
- Brookville, PA (16 miles from Clarion, PA)
- 45+ days ago
Customer Service Associate At Miller we offer our full-time employees: Competitive salary & incentive program Comprehensive benefit package, including: Medical, Dental, Vision plan options...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative
- Oil City, PA (20 miles from Clarion, PA)
- 90+ days ago
- Oil City, PA (20 miles from Clarion, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Clarion, PA
Moving to Clarion, PA? Find some basic demographic data about Clarion, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Clarion, PA
Highest Education Level
Customer Service Representatives in Clarion, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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