Customer Service Representative Jobs in Cheswick, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 137 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Pittsburgh, PA (15 miles from Cheswick, PA)
10 days ago

Pittsburgh, PA (15 miles from Cheswick, PA)
10 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Representative (CSR) - Background Clearance Investigations

Butler, PA (23 miles from Cheswick, PA)
14 hours ago

Butler, PA (23 miles from Cheswick, PA)
14 hours ago

General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...

Customer Service Representative (CSR) Tier 1

Butler, PA (23 miles from Cheswick, PA)
14 hours ago

Butler, PA (23 miles from Cheswick, PA)
14 hours ago

General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...

Lead Airport Agent - Customer Service

Pgh Int Arprt, PA (23 miles from Cheswick, PA)
14 hours ago

Pgh Int Arprt, PA (23 miles from Cheswick, PA)
14 hours ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Customer Service Representative

Penn Hills, PA (8 miles from Cheswick, PA)
14 hours ago

Penn Hills, PA (8 miles from Cheswick, PA)
14 hours ago

Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....

Retail Sales Associate - Full Time

Pittsburgh, PA (15 miles from Cheswick, PA)
15 hours ago

Pittsburgh, PA (15 miles from Cheswick, PA)
15 hours ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Customer Service Representative - Work From Home

Bethel Park, PA (20 miles from Cheswick, PA)
23 hours ago

Bethel Park, PA (20 miles from Cheswick, PA)
23 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service - Amazon Hiring Now!

Wexford, PA (12 miles from Cheswick, PA)
1 day ago

Wexford, PA (12 miles from Cheswick, PA)
1 day ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Customer Service Associate

Greensburg, PA (23 miles from Cheswick, PA)
2 days ago

Greensburg, PA (23 miles from Cheswick, PA)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

Penn Hills, PA (8 miles from Cheswick, PA)
2 days ago

Penn Hills, PA (8 miles from Cheswick, PA)
2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

Warrendale, PA (14 miles from Cheswick, PA)
2 days ago

Warrendale, PA (14 miles from Cheswick, PA)
2 days ago

Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....

Customer Service Representative

McKeesport, PA (17 miles from Cheswick, PA)
2 days ago

McKeesport, PA (17 miles from Cheswick, PA)
2 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Agent-Hybrid

Murrysville, PA (13 miles from Cheswick, PA)
2 days ago

Murrysville, PA (13 miles from Cheswick, PA)
2 days ago

Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...

Sales & Customer Service Associate

Wexford, PA (12 miles from Cheswick, PA)
2 days ago

Wexford, PA (12 miles from Cheswick, PA)
2 days ago

Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...

Customer Service Associate - Morning Shift

Pleasant Hills, PA (17 miles from Cheswick, PA)
2 days ago

Pleasant Hills, PA (17 miles from Cheswick, PA)
2 days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

View all 137 jobs

Demographic Data for Cheswick, PA

Moving to Cheswick, PA? Find some basic demographic data about Cheswick, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Cheswick, PA

Local

National

Total Population

8,943

Number of Businesses

179

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Cheswick, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cheswick, PA offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cheswick, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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