Customer Service Representative Jobs in Chambersburg, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs
Fil-Tec, Inc.

Customer Service Representative

  • Fil-Tec, Inc.
  • Smithsburg, MD (20 miles from Chambersburg, PA)
  • 8 hours ago
  • Fil-Tec, Inc.
  • Smithsburg, MD (20 miles from Chambersburg, PA)
  • 8 hours ago

Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Customer Service Rep(04776) - 1515 Linclon Way E

  • Chambersburg, PA
  • 2 days ago
  • Chambersburg, PA
  • 2 days ago

Customer Service Rep(04776) - 1515 Linclon Way E 3.4 3.4 out of 5 stars Chambersburg, PA Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job...

Customer Service Rep(04683) - 17549 Virginia Ave

  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 2 days ago
  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 2 days ago

Customer Service Rep(04683) - 17549 Virginia Ave 3.4 3.4 out of 5 stars 17549 Virginia Avenue, Hagerstown, MD 21740 Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person?...

Customer Service Rep(04742) - 614 E. Main St

  • Waynesboro, PA (9 miles from Chambersburg, PA)
  • 3 days ago
  • Waynesboro, PA (9 miles from Chambersburg, PA)
  • 3 days ago

You'll find our Customer Service Representative jobs offer you more....

Customer Account Representative

  • Chambersburg, PA
  • 4 days ago
  • Chambersburg, PA
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Gettysburg, PA (23 miles from Chambersburg, PA)
  • 8 days ago
  • Gettysburg, PA (23 miles from Chambersburg, PA)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Specialist - Now Hiring

  • Chambersburg, PA
  • 11 days ago
  • Chambersburg, PA
  • 11 days ago

Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...

Customer Service Associate

  • Chambersburg, PA
  • 12 days ago
  • Chambersburg, PA
  • 12 days ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Customer Service Representative

  • Fayetteville, PA (9 miles from Chambersburg, PA)
  • 13 days ago
  • Fayetteville, PA (9 miles from Chambersburg, PA)
  • 13 days ago

Service Representative at our manufacturing facility located in Fayetteville, PA....

Eyewear Customer Service/Sales Advisor Part Time

  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 13 days ago
  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 13 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

PT Customer Service Leader

  • Mercersburg, PA (18 miles from Chambersburg, PA)
  • 14 days ago
  • Mercersburg, PA (18 miles from Chambersburg, PA)
  • 14 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 438545 Address: USA-PA-Mercersburg-431 Loudon Rd. Store Code: Store 02180 Front End (7230392) Food Lion has been providing an easy,...

Customer Service - Donor Support Technician

  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 17 days ago
  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 17 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Medical Screener - Reception Technician (Customer Service)

  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 17 days ago
  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 17 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Rep(04609) - 141 N Prospect St

  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 18 days ago
  • Hagerstown, MD (21 miles from Chambersburg, PA)
  • 18 days ago

Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...

Customer Service Rep(04775) - 408 E Queen St

  • Chambersburg, PA
  • 18 days ago
  • Chambersburg, PA
  • 18 days ago

Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...

Demographic Data for Chambersburg, PA

Moving to Chambersburg, PA? Find some basic demographic data about Chambersburg, PA below.


Local
National
58,361
1,533
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Chambersburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chambersburg, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chambersburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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