Customer Service Representative Jobs in Cassville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Huntingdon, PA (21 miles from Cassville, PA)
- 1 day ago
- Huntingdon, PA (21 miles from Cassville, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Williamsburg, PA (16 miles from Cassville, PA)
- 5 days ago
- Williamsburg, PA (16 miles from Cassville, PA)
- 5 days ago
Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....
Customer Service Representative
- East Freedom, PA (21 miles from Cassville, PA)
- 12 days ago
- East Freedom, PA (21 miles from Cassville, PA)
- 12 days ago
Store 2743701: 334 Travelers Road, East Freedom, Pennsylvania 16637 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative (Dispatcher)
- Roaring Spring, PA (19 miles from Cassville, PA)
- 30+ days ago
- Roaring Spring, PA (19 miles from Cassville, PA)
- 30+ days ago
Customer Service Representative (Dispatcher) - What Will You Do?...
Customer Service Representative Part-time (Bank Teller)
- Hollidaysburg, PA (18 miles from Cassville, PA)
- 45+ days ago
- Hollidaysburg, PA (18 miles from Cassville, PA)
- 45+ days ago
Part-time position at community bank in Hollidaysburg, approximately 20 to 29 hours per week. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional...
Customer Service Representative
- Mount Union, PA (10 miles from Cassville, PA)
- 90+ days ago
- Mount Union, PA (10 miles from Cassville, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Cassville, PA
Moving to Cassville, PA? Find some basic demographic data about Cassville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cassville, PA
Highest Education Level
Customer Service Representatives in Cassville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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