Customer Service Representative Jobs in Carbondale, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Medical Equipment Customer Service Representative
- Dickson City, PA (9 miles from Carbondale, PA)
- 5 days ago
- Dickson City, PA (9 miles from Carbondale, PA)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (16 miles from Carbondale, PA)
- 9 days ago
- Honesdale, PA (16 miles from Carbondale, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (23 miles from Carbondale, PA)
- 9 days ago
- Wyoming, PA (23 miles from Carbondale, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (17 miles from Carbondale, PA)
- 9 days ago
- Old Forge, PA (17 miles from Carbondale, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04085) - 1578 Main St
- Peckville, PA (7 miles from Carbondale, PA)
- 9 days ago
- Peckville, PA (7 miles from Carbondale, PA)
- 9 days ago
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (12 miles from Carbondale, PA)
- 9 days ago
- Clarks Summit, PA (12 miles from Carbondale, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (22 miles from Carbondale, PA)
- 9 days ago
- Pittston, PA (22 miles from Carbondale, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (9 miles from Carbondale, PA)
- 22 days ago
- Dickson City, PA (9 miles from Carbondale, PA)
- 22 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
- Scranton, PA (13 miles from Carbondale, PA)
- 26 days ago
- Scranton, PA (13 miles from Carbondale, PA)
- 26 days ago
Department: Security Operations Center Location: Scranton, PA Commitment: Part-Time Workplace Type: Onsite Want to make a meaningful difference in people's lives while earning a competitive...
Customer Service French Bilingual
- Exeter, PA (21 miles from Carbondale, PA)
- 28 days ago
- Exeter, PA (21 miles from Carbondale, PA)
- 28 days ago
Customer Service French Bilingual Shift: Mon-Fri, between 9 a.m. 5:30 p.m. (8-hour shift) Hourly Rate : Starting rate up to $21/hour Perks: Apply @ www.keystoneautomotive.com/careers to learn...
Customer Service Delivery Advocate
- Moosic, PA (16 miles from Carbondale, PA)
- 30+ days ago
- Moosic, PA (16 miles from Carbondale, PA)
- 30+ days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Retail Customer Service Associate
- Scranton, PA (13 miles from Carbondale, PA)
- 30+ days ago
- Scranton, PA (13 miles from Carbondale, PA)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Medical Screener - Reception Technician (Customer Service)
- Scranton, PA (13 miles from Carbondale, PA)
- 45+ days ago
- Scranton, PA (13 miles from Carbondale, PA)
- 45+ days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Customer Service Representative
- Scranton, PA (13 miles from Carbondale, PA)
- 60+ days ago
- Scranton, PA (13 miles from Carbondale, PA)
- 60+ days ago
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...
Automotive Customer Service Advisor
- Scranton, PA (13 miles from Carbondale, PA)
- 60+ days ago
- Scranton, PA (13 miles from Carbondale, PA)
- 60+ days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Demographic Data for Carbondale, PA
Moving to Carbondale, PA? Find some basic demographic data about Carbondale, PA below.
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Salary for Customer Service Representative Jobs in Carbondale, PA
Highest Education Level
Customer Service Representatives in Carbondale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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