Customer Service Representative Jobs in Brownsville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Sales Associate - Full Time
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 3 hours ago
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 3 hours ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
- Canonsburg, PA (22 miles from Brownsville, PA)
- 7 hours ago
- Canonsburg, PA (22 miles from Brownsville, PA)
- 7 hours ago
CentiMark Corporation is hiring a Client Service Representative in our Corporate Office in Canonsburg, PA! This role offers a salary range of $40k - $45k with premier benefits! Do you have a...
Customer Service Representative - Work From Home
- Bethel Park, PA (22 miles from Brownsville, PA)
- 12 hours ago
- Bethel Park, PA (22 miles from Brownsville, PA)
- 12 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Washington, PA (19 miles from Brownsville, PA)
- 1 day ago
- Washington, PA (19 miles from Brownsville, PA)
- 1 day ago
Job Description: Now Hiring Part-Time & Full-Time Positions Available! Hello everyone! Were currently looking for motivated individuals to fill both full-time and part-time positions. If you're...
Lead Customer Service Representative
- Belle Vernon, PA (11 miles from Brownsville, PA)
- 1 day ago
- Belle Vernon, PA (11 miles from Brownsville, PA)
- 1 day ago
a Customer Service Representative....
Lead Airport Agent - Customer Service
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 1 day ago
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 1 day ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service Representative
- Connellsville, PA (19 miles from Brownsville, PA)
- 2 days ago
- Connellsville, PA (19 miles from Brownsville, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- McKeesport, PA (22 miles from Brownsville, PA)
- 2 days ago
- McKeesport, PA (22 miles from Brownsville, PA)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bentleyville, PA (10 miles from Brownsville, PA)
- 2 days ago
- Bentleyville, PA (10 miles from Brownsville, PA)
- 2 days ago
Customer Service Technician Customer Service Technician BH Job ID: BH-2787-1 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (23 miles from Brownsville, PA)
- 2 days ago
- Pleasant Hills, PA (23 miles from Brownsville, PA)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative - Patient Registration
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 2 days ago
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Account Representative
- McKeesport, PA (22 miles from Brownsville, PA)
- 3 days ago
- McKeesport, PA (22 miles from Brownsville, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate - Customer Service Center
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 4 days ago
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 4 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Support Representative
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 4 days ago
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 4 days ago
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
Customer Service Rep(04708) - 4631 Centre Ave
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 5 days ago
- Pittsburgh, PA (24 miles from Brownsville, PA)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Demographic Data for Brownsville, PA
Moving to Brownsville, PA? Find some basic demographic data about Brownsville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brownsville, PA
Highest Education Level
Customer Service Representatives in Brownsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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