Customer Service Representative Jobs in Brodheadsville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Allentown, PA (22 miles from Brodheadsville, PA)
- 1 hour ago
- Allentown, PA (22 miles from Brodheadsville, PA)
- 1 hour ago
We are seeking a customer-focused MyHR Associate to join our Human Resources support team. This role serves as the primary point of contact for employees and managers, handling a wide range of...
Customer Service Rep(04562) - 5051 Route 42
- Washington, NJ (23 miles from Brodheadsville, PA)
- 6 hours ago
- Washington, NJ (23 miles from Brodheadsville, PA)
- 6 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(04885) - 4229 W Tilghman Street
- Allentown, PA (22 miles from Brodheadsville, PA)
- 7 hours ago
- Allentown, PA (22 miles from Brodheadsville, PA)
- 7 hours ago
Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product.Receive and process telephone orders.Take inventory and complete associated...
Customer Service Rep (04069) - 1341 Blue Valley Dr
- Bangor, PA (13 miles from Brodheadsville, PA)
- 10 hours ago
- Bangor, PA (13 miles from Brodheadsville, PA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04788) - 330 Larry Holmes Dr.
- Easton, PA (15 miles from Brodheadsville, PA)
- 10 hours ago
- Easton, PA (15 miles from Brodheadsville, PA)
- 10 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Support Representative
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 11 hours ago
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 11 hours ago
Position Title: Customer Support Representative Employment Type: Full-Time Location: Bethlehem, PA (On-Site) # of Positions: 1 Work Days/Hours: Monday-Friday - 8:15 AM - 5:15 PM (On-Site) Job...
Customer Service Representative
- Phillipsburg, NJ (21 miles from Brodheadsville, PA)
- 1 day ago
- Phillipsburg, NJ (21 miles from Brodheadsville, PA)
- 1 day ago
Job Details Job Location: Phillipsburg, NJ Position Type: Full Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Retail Description Retail Office...
Customer Service Representative
- Allentown, PA (22 miles from Brodheadsville, PA)
- 2 days ago
- Allentown, PA (22 miles from Brodheadsville, PA)
- 2 days ago
About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics)...
Customer Service Representative
- Whitehall, PA (19 miles from Brodheadsville, PA)
- 3 days ago
- Whitehall, PA (19 miles from Brodheadsville, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 4 days ago
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 4 days ago
Customer care rep Job Poster : Jobs Skills:Customer care | Location: Bethlehem, PA, Pennsylvania, United States Of America Views:4 Qualifications and Experience Required: Customer Care experience...
Medical Screener - Reception Technician (Customer Service)
- Allentown, PA (22 miles from Brodheadsville, PA)
- 4 days ago
- Allentown, PA (22 miles from Brodheadsville, PA)
- 4 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 4 days ago
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Slatington, PA (17 miles from Brodheadsville, PA)
- 4 days ago
- Slatington, PA (17 miles from Brodheadsville, PA)
- 4 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Customer Service Associate - Temporary
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 5 days ago
- Bethlehem, PA (23 miles from Brodheadsville, PA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Phillipsburg, NJ (21 miles from Brodheadsville, PA)
- 6 days ago
- Phillipsburg, NJ (21 miles from Brodheadsville, PA)
- 6 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Demographic Data for Brodheadsville, PA
Moving to Brodheadsville, PA? Find some basic demographic data about Brodheadsville, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Brodheadsville, PA
Highest Education Level
Customer Service Representatives in Brodheadsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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