Customer Service Representative Jobs in Ashland, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (22 miles from Ashland, PA)
- moments ago
- Hazle Township, PA (22 miles from Ashland, PA)
- moments ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
- Sunbury, PA (22 miles from Ashland, PA)
- 7 hours ago
- Sunbury, PA (22 miles from Ashland, PA)
- 7 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (7 miles from Ashland, PA)
- 1 day ago
- Pottsville, PA (7 miles from Ashland, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Member Service Representative (Part-Time), Sunbury
- Sunbury, PA (22 miles from Ashland, PA)
- 2 days ago
- Sunbury, PA (22 miles from Ashland, PA)
- 2 days ago
Part Time - 25 Hours Per Week** - **Monday through Saturday Availability Required** **Role:** A Member Service Representative's primary responsibility is to assist members in meeting routine...
Customer Service Representative
- Northumberland, PA (23 miles from Ashland, PA)
- 4 days ago
- Northumberland, PA (23 miles from Ashland, PA)
- 4 days ago
Strong Spas is now hiring for a Customer Service Representative at our Northumberland Call Center....
Member Service Representative (Part-Time)
- Danville, PA (21 miles from Ashland, PA)
- 5 days ago
- Danville, PA (21 miles from Ashland, PA)
- 5 days ago
Part Time - 20 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Customer Account Representative
- Bloomsburg, PA (19 miles from Ashland, PA)
- 5 days ago
- Bloomsburg, PA (19 miles from Ashland, PA)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Hamburg, PA (24 miles from Ashland, PA)
- 11 days ago
- Hamburg, PA (24 miles from Ashland, PA)
- 11 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
- Jonestown, PA (24 miles from Ashland, PA)
- 18 days ago
- Jonestown, PA (24 miles from Ashland, PA)
- 18 days ago
Customer Care Representative 3.4 3.4 out of 5 stars Jonestown, PA Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That...
- Hazle Township, PA (22 miles from Ashland, PA)
- 18 days ago
- Hazle Township, PA (22 miles from Ashland, PA)
- 18 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
- Tamaqua, PA (20 miles from Ashland, PA)
- 19 days ago
- Tamaqua, PA (20 miles from Ashland, PA)
- 19 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Cashier
- Jonestown, PA (24 miles from Ashland, PA)
- 20 days ago
- Jonestown, PA (24 miles from Ashland, PA)
- 20 days ago
Req ID: 459437 Address: 22 Old Forge Rd Jonestown, PA, 17038 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Account Representative
- Pottsville, PA (7 miles from Ashland, PA)
- 30+ days ago
- Pottsville, PA (7 miles from Ashland, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04075) Minersville
- Pottsville, PA (7 miles from Ashland, PA)
- 30+ days ago
- Pottsville, PA (7 miles from Ashland, PA)
- 30+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
- Danville, PA (21 miles from Ashland, PA)
- 45+ days ago
- Danville, PA (21 miles from Ashland, PA)
- 45+ days ago
Full Time - 40 Hours Per Week Monday through Saturday Availability Required. Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Demographic Data for Ashland, PA
Moving to Ashland, PA? Find some basic demographic data about Ashland, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ashland, PA
Highest Education Level
Customer Service Representatives in Ashland, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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