Customer Service Representative Jobs in Armagh, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Specialist - PNC Investments
- Home, PA (20 miles from Armagh, PA)
- 1 day ago
- Home, PA (20 miles from Armagh, PA)
- 1 day ago
As a Customer Service Representative Specialist within PNC's Investments organization, you will be based in remote within PNC's footprint....
Customer Service Representative
- Johnstown, PA (12 miles from Armagh, PA)
- 5 days ago
- Johnstown, PA (12 miles from Armagh, PA)
- 5 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Representative - Work From Home (Monroeville, PA)
- Home, PA (20 miles from Armagh, PA)
- 6 days ago
- Home, PA (20 miles from Armagh, PA)
- 6 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkAssociate Customer Service Representative
- Home, PA (20 miles from Armagh, PA)
- 13 days ago
- Home, PA (20 miles from Armagh, PA)
- 13 days ago
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
Customer Service Representative
- Ebensburg, PA (14 miles from Armagh, PA)
- 13 days ago
- Ebensburg, PA (14 miles from Armagh, PA)
- 13 days ago
Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Indiana, PA (11 miles from Armagh, PA)
- 13 days ago
- Indiana, PA (11 miles from Armagh, PA)
- 13 days ago
Store 2743608: 3100 Oakland Avenue, Indiana, Pennsylvania 15701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Health Care Business - Ops
- Home, PA (20 miles from Armagh, PA)
- 14 days ago
- Home, PA (20 miles from Armagh, PA)
- 14 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Blood Collection Staff - Customer Service
- Johnstown, PA (12 miles from Armagh, PA)
- 18 days ago
- Johnstown, PA (12 miles from Armagh, PA)
- 18 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Representative
- Home, PA (20 miles from Armagh, PA)
- 20 days ago
- Home, PA (20 miles from Armagh, PA)
- 20 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Team Member - Indiana (PA0518)
- Indiana, PA (11 miles from Armagh, PA)
- 20 days ago
- Indiana, PA (11 miles from Armagh, PA)
- 20 days ago
Job Details Job Location : Indiana, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative
- Latrobe, PA (21 miles from Armagh, PA)
- 29 days ago
- Latrobe, PA (21 miles from Armagh, PA)
- 29 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant II)
- Johnstown, PA (12 miles from Armagh, PA)
- 30+ days ago
- Johnstown, PA (12 miles from Armagh, PA)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
P&C Customer Service Representative (Remote) Pennsylvania
- Johnstown, PA (12 miles from Armagh, PA)
- 30+ days ago
- Johnstown, PA (12 miles from Armagh, PA)
- 30+ days ago
Service Representatives to field inbound communication from our client's members....
Remote WorkCustomer Account Representative
- Johnstown, PA (12 miles from Armagh, PA)
- 45+ days ago
- Johnstown, PA (12 miles from Armagh, PA)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Specialist
- Robinson, PA (5 miles from Armagh, PA)
- 60+ days ago
- Robinson, PA (5 miles from Armagh, PA)
- 60+ days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Armagh, PA
Moving to Armagh, PA? Find some basic demographic data about Armagh, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Armagh, PA
Highest Education Level
Customer Service Representatives in Armagh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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