Customer Service Representative Jobs in Archbald, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Fraud Client Services Representative - 1st shift
- Scranton, PA (8 miles from Archbald, PA)
- 10 hours ago
- Scranton, PA (8 miles from Archbald, PA)
- 10 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Representative
- Edwardsville, PA (23 miles from Archbald, PA)
- 19 hours ago
- Edwardsville, PA (23 miles from Archbald, PA)
- 19 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 1 day ago
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 1 day ago
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 2 days ago
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Medical Equipment Customer Service Representative
- Dickson City, PA (5 miles from Archbald, PA)
- 6 days ago
- Dickson City, PA (5 miles from Archbald, PA)
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (18 miles from Archbald, PA)
- 10 days ago
- Honesdale, PA (18 miles from Archbald, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (20 miles from Archbald, PA)
- 10 days ago
- Wyoming, PA (20 miles from Archbald, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (13 miles from Archbald, PA)
- 10 days ago
- Old Forge, PA (13 miles from Archbald, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04085) - 1578 Main St
- Peckville, PA (2 miles from Archbald, PA)
- 10 days ago
- Peckville, PA (2 miles from Archbald, PA)
- 10 days ago
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (23 miles from Archbald, PA)
- 10 days ago
- Kingston, PA (23 miles from Archbald, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (10 miles from Archbald, PA)
- 10 days ago
- Clarks Summit, PA (10 miles from Archbald, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (16 miles from Archbald, PA)
- 10 days ago
- Pittston, PA (16 miles from Archbald, PA)
- 10 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Insurance Customer Service Representative
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 22 days ago
- Wilkes Barre, PA (24 miles from Archbald, PA)
- 22 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (5 miles from Archbald, PA)
- 23 days ago
- Dickson City, PA (5 miles from Archbald, PA)
- 23 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Demographic Data for Archbald, PA
Moving to Archbald, PA? Find some basic demographic data about Archbald, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Archbald, PA
Highest Education Level
Customer Service Representatives in Archbald, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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