Customer Service Representative Jobs in Altoona, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Tyrone, PA (12 miles from Altoona, PA)
- 2 days ago
- Tyrone, PA (12 miles from Altoona, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Martinsburg, PA (19 miles from Altoona, PA)
- 2 days ago
- Martinsburg, PA (19 miles from Altoona, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Cresson, PA (9 miles from Altoona, PA)
- 2 days ago
- Cresson, PA (9 miles from Altoona, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Claysburg, PA (17 miles from Altoona, PA)
- 2 days ago
- Claysburg, PA (17 miles from Altoona, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Portage, PA (15 miles from Altoona, PA)
- 2 days ago
- Portage, PA (15 miles from Altoona, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Duncansville, PA (8 miles from Altoona, PA)
- 6 days ago
- Duncansville, PA (8 miles from Altoona, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Ebensburg, PA (18 miles from Altoona, PA)
- 6 days ago
- Ebensburg, PA (18 miles from Altoona, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ebensburg, PA (18 miles from Altoona, PA)
- 9 days ago
- Ebensburg, PA (18 miles from Altoona, PA)
- 9 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Office Customer Service Representative
- Roaring Spring, PA (15 miles from Altoona, PA)
- 16 days ago
- Roaring Spring, PA (15 miles from Altoona, PA)
- 16 days ago
Our client is seeking an Office Customer Service Representative to join their team....
- Gallitzin, PA (8 miles from Altoona, PA)
- 17 days ago
- Gallitzin, PA (8 miles from Altoona, PA)
- 17 days ago
Gallitzin, PA 1 DAYS AGO 21673566 Summary Gallitzin, PA Competitive Salary 2 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 38.00 hours per week / Day Shift...
Demographic Data for Altoona, PA
Moving to Altoona, PA? Find some basic demographic data about Altoona, PA below.
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Salary for Customer Service Representative Jobs in Altoona, PA
Highest Education Level
Customer Service Representatives in Altoona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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