Customer Service Representative Jobs in Altoona, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Duties : The Customer Service Representative is responsible for performing a variety of duties while adhering to Bank policies and procedures, and to regulations....
Customer Service Representative Full-time (Bank Teller)
- Patton, PA (12 miles from Altoona, PA)
- 2 days ago
- Patton, PA (12 miles from Altoona, PA)
- 2 days ago
Full-time position at community bank in Patton. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service. High school diploma or...
Customer Care Representative 12 am to 8:30am
- Ebensburg, PA (18 miles from Altoona, PA)
- 2 days ago
- Ebensburg, PA (18 miles from Altoona, PA)
- 2 days ago
Shift Time 12 am - 8:30 am Sunday through Thursday JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to...
- Ebensburg, PA (18 miles from Altoona, PA)
- 2 days ago
- Ebensburg, PA (18 miles from Altoona, PA)
- 2 days ago
Shift 10:30 am to 7pm JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to assist Marines and their...
Customer Service Representative
- Tyrone, PA (12 miles from Altoona, PA)
- 2 days ago
- Tyrone, PA (12 miles from Altoona, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Details Job Location : Altoona, PA Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative
- Williamsburg, PA (11 miles from Altoona, PA)
- 10 days ago
- Williamsburg, PA (11 miles from Altoona, PA)
- 10 days ago
Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....
- Duncansville, PA (8 miles from Altoona, PA)
- 10 days ago
- Duncansville, PA (8 miles from Altoona, PA)
- 10 days ago
CUSTOMER SERVICE SPECIALIST At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Ebensburg, PA (18 miles from Altoona, PA)
- 17 days ago
- Ebensburg, PA (18 miles from Altoona, PA)
- 17 days ago
Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- East Freedom, PA (15 miles from Altoona, PA)
- 17 days ago
- East Freedom, PA (15 miles from Altoona, PA)
- 17 days ago
Store 2743701: 334 Travelers Road, East Freedom, Pennsylvania 16637 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative I
- Claysburg, PA (17 miles from Altoona, PA)
- 30+ days ago
- Claysburg, PA (17 miles from Altoona, PA)
- 30+ days ago
QUALIFICATIONS (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School/GED required Experience Minimum 2 years Help Desk/Call Center...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Representative (Dispatcher)
- Roaring Spring, PA (15 miles from Altoona, PA)
- 45+ days ago
- Roaring Spring, PA (15 miles from Altoona, PA)
- 45+ days ago
Customer Service Representative (Dispatcher) - What Will You Do?...
Customer Service Rep(4095) - 927 W High St
- Ebensburg, PA (18 miles from Altoona, PA)
- 60+ days ago
- Ebensburg, PA (18 miles from Altoona, PA)
- 60+ days ago
Customer Service Representative. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Demographic Data for Altoona, PA
Moving to Altoona, PA? Find some basic demographic data about Altoona, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Altoona, PA
Highest Education Level
Customer Service Representatives in Altoona, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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