Customer Service Representative Jobs in Alburtis, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Commercial Business
- Coopersburg, PA (13 miles from Alburtis, PA)
- 5 hours ago
- Coopersburg, PA (13 miles from Alburtis, PA)
- 5 hours ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...
- Allentown, PA (12 miles from Alburtis, PA)
- 9 hours ago
- Allentown, PA (12 miles from Alburtis, PA)
- 9 hours ago
Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...
Customer Service Representative
- Sinking Spring, PA (23 miles from Alburtis, PA)
- 11 hours ago
- Sinking Spring, PA (23 miles from Alburtis, PA)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Saint Peters, PA (21 miles from Alburtis, PA)
- 12 hours ago
- Saint Peters, PA (21 miles from Alburtis, PA)
- 12 hours ago
Customer Service Technician Customer Service Technician BH Job ID: BH-2787-2 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...
Bilingual Customer Account Representative
- Reading, PA (17 miles from Alburtis, PA)
- 1 day ago
- Reading, PA (17 miles from Alburtis, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Quakertown, PA (16 miles from Alburtis, PA)
- 1 day ago
- Quakertown, PA (16 miles from Alburtis, PA)
- 1 day ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
- Allentown, PA (12 miles from Alburtis, PA)
- 1 day ago
- Allentown, PA (12 miles from Alburtis, PA)
- 1 day ago
Minimum Qualifications High School Diploma/GED 5 years experience in Hospital or Physician billing, follow up or collections and 3 years customer service call center experience in a healthcare setting...
- Allentown, PA (12 miles from Alburtis, PA)
- 1 day ago
- Allentown, PA (12 miles from Alburtis, PA)
- 1 day ago
Customer Service Agent Full-Time Day Shift Department CSS-Patient Accounting Shift Details Day Shift, Monday-Friday; 8:00a-4:30p Job ID wd-JR124239 Posted June 27, 2025 Join a team that delivers...
Customer Service Rep(04750) - 310 Penn St.
- Reading, PA (17 miles from Alburtis, PA)
- 1 day ago
- Reading, PA (17 miles from Alburtis, PA)
- 1 day ago
Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...
Client Services Representative
- Reading, PA (17 miles from Alburtis, PA)
- 1 day ago
- Reading, PA (17 miles from Alburtis, PA)
- 1 day ago
Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...
Customer Service Rep(04794) - 155 Mickley Road
- Whitehall, PA (14 miles from Alburtis, PA)
- 1 day ago
- Whitehall, PA (14 miles from Alburtis, PA)
- 1 day ago
Customer Service Rep(04794) - 155 Mickley Road Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 11 hours ago Qualifications Writing skills...
- Allentown, PA (12 miles from Alburtis, PA)
- 1 day ago
- Allentown, PA (12 miles from Alburtis, PA)
- 1 day ago
This role focuses on achieving a one call resolution and ensures a personalized experience such that the customer wants to continue to use HNL Lab Medicine as their laboratory of choice....
- Hatfield, PA (22 miles from Alburtis, PA)
- 1 day ago
- Hatfield, PA (22 miles from Alburtis, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Allentown, PA (12 miles from Alburtis, PA)
- 2 days ago
- Allentown, PA (12 miles from Alburtis, PA)
- 2 days ago
Now Hiring: Customer Service Representative Location: Allentown, PA Schedule: Monday to Friday | 7:00 AM 3:30 PM Pay Rate: $18.00/hour We are currently seeking an experienced Customer Service Representative...
- Bath, PA (22 miles from Alburtis, PA)
- 2 days ago
- Bath, PA (22 miles from Alburtis, PA)
- 2 days ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
Demographic Data for Alburtis, PA
Moving to Alburtis, PA? Find some basic demographic data about Alburtis, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Alburtis, PA
Highest Education Level
Customer Service Representatives in Alburtis, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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