Customer Service Representative Jobs in Akron, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Account Representative
- Reading, PA (19 miles from Akron, PA)
- 4 hours ago
- Reading, PA (19 miles from Akron, PA)
- 4 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep(04750) - 310 Penn St.
- Reading, PA (19 miles from Akron, PA)
- 12 hours ago
- Reading, PA (19 miles from Akron, PA)
- 12 hours ago
Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...
Client Services Representative
- Reading, PA (19 miles from Akron, PA)
- 12 hours ago
- Reading, PA (19 miles from Akron, PA)
- 12 hours ago
Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...
Customer Service Rep(04780) - 519B Leman Ave
- Millersville, PA (15 miles from Akron, PA)
- 17 hours ago
- Millersville, PA (15 miles from Akron, PA)
- 17 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09150) - Donegal Square #205 2101 Strickler Road
- Manheim, PA (12 miles from Akron, PA)
- 17 hours ago
- Manheim, PA (12 miles from Akron, PA)
- 17 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Lancaster, PA (8 miles from Akron, PA)
- 19 hours ago
- Lancaster, PA (8 miles from Akron, PA)
- 19 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (8 miles from Akron, PA)
- 20 hours ago
- Lancaster, PA (8 miles from Akron, PA)
- 20 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Holistic Therapy (Part Time/Day & Evening Shift)
- Lancaster, PA (8 miles from Akron, PA)
- 20 hours ago
- Lancaster, PA (8 miles from Akron, PA)
- 20 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04739) - 840 W. Main St
- New Holland, PA (7 miles from Akron, PA)
- 1 day ago
- New Holland, PA (7 miles from Akron, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA (24 miles from Akron, PA)
- 1 day ago
- Fredericksburg, PA (24 miles from Akron, PA)
- 1 day ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Representative I
- Paradise, PA (13 miles from Akron, PA)
- 1 day ago
- Paradise, PA (13 miles from Akron, PA)
- 1 day ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (8 miles from Akron, PA)
- 1 day ago
- Lancaster, PA (8 miles from Akron, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (8 miles from Akron, PA)
- 2 days ago
- Lancaster, PA (8 miles from Akron, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04847) - 1 West Penn Ave.
- Robesonia, PA (14 miles from Akron, PA)
- 2 days ago
- Robesonia, PA (14 miles from Akron, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04781) - 798D New Holland Ave
- Lancaster, PA (8 miles from Akron, PA)
- 3 days ago
- Lancaster, PA (8 miles from Akron, PA)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Akron, PA
Moving to Akron, PA? Find some basic demographic data about Akron, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Akron, PA
Highest Education Level
Customer Service Representatives in Akron, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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