Customer Service Representative Jobs in The Dalles, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(07215) - 2025 Cascade Ave Ste 102
- Hood River, OR (22 miles from The Dalles, OR)
- 20 hours ago
- Hood River, OR (22 miles from The Dalles, OR)
- 20 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hood River, OR (22 miles from The Dalles, OR)
- 7 days ago
- Hood River, OR (22 miles from The Dalles, OR)
- 7 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Customer Service Representative Customer Service Representative
- Hood River, OR (22 miles from The Dalles, OR)
- 12 days ago
- Hood River, OR (22 miles from The Dalles, OR)
- 12 days ago
Customer Service Representative CRH 5 ( ) Hood River, OR Why you should apply for a job to CRH : 5/5 in overall job satisfaction 5/5 in supportive management 100% say women are treated fairly and equally...
Customer Service Representative
- Hood River, OR (22 miles from The Dalles, OR)
- 19 days ago
- Hood River, OR (22 miles from The Dalles, OR)
- 19 days ago
Job ID: 513587 Hood River Sand, Gravel & Ready-Mix, a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion. We are a dynamic,...
Pharmacy Customer Service Associate
- Hood River, OR (22 miles from The Dalles, OR)
- 24 days ago
- Hood River, OR (22 miles from The Dalles, OR)
- 24 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Associate - Temporary
- Hood River, OR (22 miles from The Dalles, OR)
- 90+ days ago
- Hood River, OR (22 miles from The Dalles, OR)
- 90+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for The Dalles, OR
Moving to The Dalles, OR? Find some basic demographic data about The Dalles, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in The Dalles, OR
Highest Education Level
Customer Service Representatives in The Dalles, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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