Customer Service Representative Jobs in Springfield, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Guide (Human Services Specialist 1)
- Eugene, OR (3 miles from Springfield, OR)
- 2 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 2 days ago
Initial Posting Date: 08/18/2025 Application Deadline: 08/25/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Eugene, OR (3 miles from Springfield, OR)
- 3 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - PT
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Eugene, Oregon, United States Of America Views:8 Customer Service Representative provides maximum customer satisfaction...
Customer Service Representative
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Eugene, Oregon, United States Of America Views:7 One of our client is looking for Customer Service Representative...
Customer Service Representative
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Creswell, OR (10 miles from Springfield, OR)
- 6 days ago
- Creswell, OR (10 miles from Springfield, OR)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
BottleDrop Customer Service Associate - Springfield
- Springfield, OR
- 8 days ago
- Springfield, OR
- 8 days ago
Job Details Job Location : Springfield RC 723 - Springfield, OR Position Type : Part Time Salary Range : $16.32 - $16.32 Hourly Description Our Vision A world where no resource is wasted. Our...
Customer Service Representative (Phone Rep.)
- Eugene, OR (3 miles from Springfield, OR)
- 14 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 14 days ago
Customer Service Representative (Phone Rep.)...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BottleDrop Customer Service Associate 2 - Eugene
- Eugene, OR (3 miles from Springfield, OR)
- 14 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 14 days ago
Job Details Job Location : Eugene RC 708 - Eugene, OR Position Type : Full Time Salary Range : $18.42 - $22.10 Hourly Description Our Vision A world where no resource is wasted. Our Mission To...
Demographic Data for Springfield, OR
Moving to Springfield, OR? Find some basic demographic data about Springfield, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Springfield, OR
Highest Education Level
Customer Service Representatives in Springfield, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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