Customer Service Representative Jobs in Springfield, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Springfield, OR
- 28 days ago
- Springfield, OR
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service and Work Control Administrator
- Eugene, OR (3 miles from Springfield, OR)
- 1 day ago
- Eugene, OR (3 miles from Springfield, OR)
- 1 day ago
Department: University Housing Classification: Administrative Program Assist Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Amazon Locker+ Customer Service Associate
- Eugene, OR (3 miles from Springfield, OR)
- 4 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative - All Shifts
- Veneta, OR (22 miles from Springfield, OR)
- 5 days ago
- Veneta, OR (22 miles from Springfield, OR)
- 5 days ago
Store 2709643: 25547 Highway 126, Venta, Oregon 97487 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Part-Time Airline Ramp/Customer Service Agent
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
Part-Time Airline Ramp/Customer Service Agent Date: Apr 25, 2025 Location: Eugene, Oregon, US Company: Worldwide Flight Services, Inc. Compensation: 16.50 per hour About WFS Join our Worldwide...
Medical Equipment Driver & Customer Service
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 6 days ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Customer Service Representative - FT
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Office Assistant 2- Customer Service
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
About the Position This position will be part of the administrative team serving our Adult Outpatient, Child and Adolescent, Forensic Outpatient and Primary Care clinics at Lane County Behavioral...
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: Eugene, Oregon, United States Of America Views:6 Our client has an urgent requirement for experienced Customer...
If so, we want you to join the Emergency Veterinary Hospital team as a customer service representative!...
Remote Customer Service - Join Fast
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
un Remote Customer Service - Join Fast compensation: To be discussed. Key Responsibilities: Engage with customers via phone or chat Build and maintain strong relationships with clients Understand...
Remote Work- Eugene, OR (3 miles from Springfield, OR)
- 8 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 8 days ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Demographic Data for Springfield, OR
Moving to Springfield, OR? Find some basic demographic data about Springfield, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Springfield, OR
Highest Education Level
Customer Service Representatives in Springfield, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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