Customer Service Representative Jobs in Sherwood, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- ForTec Medical
- Tualatin, OR (5 miles from Sherwood, OR)
- 12 days ago
- ForTec Medical
- Tualatin, OR (5 miles from Sherwood, OR)
- 12 days ago
Company Description ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated...
Customer Service Representative (CSR)
- Tualatin, OR (5 miles from Sherwood, OR)
- 5 days ago
- Tualatin, OR (5 miles from Sherwood, OR)
- 5 days ago
Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
Part-Time Member Service Representative I - Member Support
- Vancouver, WA (24 miles from Sherwood, OR)
- 1 day ago
- Vancouver, WA (24 miles from Sherwood, OR)
- 1 day ago
Part-Time Member Service Representative I - Member Support iQ Credit Union - Vancouver, WA Posted: 7/5/2025 - Expires: 10/3/2025 Job ID: 291412658 Apply Now I have already applied Save Job Print...
Customer Service Representative - Work From Home
- West Linn, OR (9 miles from Sherwood, OR)
- 1 day ago
- West Linn, OR (9 miles from Sherwood, OR)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkFully Remote - Bilingual Client Services Representative
- Beaverton, OR (9 miles from Sherwood, OR)
- 2 days ago
- Beaverton, OR (9 miles from Sherwood, OR)
- 2 days ago
Fully Remote - Bilingual Client Services Representative AO Garcia Agency Beaverton, Oregon, United States, 97005 12 hours ago Quick Job type Full-time Remote Quick Job description Are you...
Remote WorkCustomer Service & E-Commerce Supervisor - Full Time
- Tigard, OR (6 miles from Sherwood, OR)
- 2 days ago
- Tigard, OR (6 miles from Sherwood, OR)
- 2 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Woodburn, OR (15 miles from Sherwood, OR)
- 2 days ago
- Woodburn, OR (15 miles from Sherwood, OR)
- 2 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
CUSTOMER SERVICE REPRESENTATIVE - Front Desk
- Vancouver, WA (24 miles from Sherwood, OR)
- 3 days ago
- Vancouver, WA (24 miles from Sherwood, OR)
- 3 days ago
Job Details Job Location : Vancouver - Vancouver, WA Position Type : Full Time Salary Range : $19.00 - $23.00 Hourly Job Category : Customer Service Description Performance Home Medical has been a...
Customer Service Representative
- Portland, OR (13 miles from Sherwood, OR)
- 3 days ago
- Portland, OR (13 miles from Sherwood, OR)
- 3 days ago
Three (3) years of call center experience are required....
- Portland, OR (13 miles from Sherwood, OR)
- 3 days ago
- Portland, OR (13 miles from Sherwood, OR)
- 3 days ago
Bearing Distributors Inc. (BDI) is the leading and fastest growing privately held global supplier of industrial products and services to companies throughout the world. Our commitment to customer...
Customer Service Representative
- Tigard, OR (6 miles from Sherwood, OR)
- 4 days ago
- Tigard, OR (6 miles from Sherwood, OR)
- 4 days ago
(Hybrid) DFC Customer Service Representative I The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service...
Retail Shipping Customer Service Specialist
- Newberg, OR (6 miles from Sherwood, OR)
- 4 days ago
- Newberg, OR (6 miles from Sherwood, OR)
- 4 days ago
Have you worked for a company that says they value you, but IRL they dont? Thats not us! We believe that family is first, teamwork matters, and hard work gets recognized. We offer paid holidays,...
Kitchen prep and customer service help
- Beaverton, OR (9 miles from Sherwood, OR)
- 4 days ago
- Beaverton, OR (9 miles from Sherwood, OR)
- 4 days ago
Were Hiring! Join Our Team in Beaverton We are looking for a polite, reliable, and hard-working team member with some restaurant or kitchen experience to assist with various tasks in our kitchen...
Customer Service Representative
- Vancouver, WA (24 miles from Sherwood, OR)
- 4 days ago
- Vancouver, WA (24 miles from Sherwood, OR)
- 4 days ago
Kennedy Violins one of the nations largest and most trusted violin shops is looking for a part-time Customer Service Representative (CSR) to join our fun and talented team in Vancouver, WA!...
This position is with our company Nuance Systems, where o ur people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including...
Demographic Data for Sherwood, OR
Moving to Sherwood, OR? Find some basic demographic data about Sherwood, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sherwood, OR
Highest Education Level
Customer Service Representatives in Sherwood, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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