Customer Service Representative Jobs in Myrtle Point, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Center experience, preferred** + **Logical problem-solving skills** + **Availability to work various shifts** + **Ability to use Windows operating systems** + **Organization and work prioritization...
Remote Work.** **Your Responsibilities** **Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.** + **Handle and carefully...
Remote Work.** **Your Responsibilities** **As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.** + **Connect with customers...
Remote WorkClient Service Specialist - 24 hours
- Coquille, OR (11 miles from Myrtle Point, OR)
- 19 days ago
- Coquille, OR (11 miles from Myrtle Point, OR)
- 19 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
U-Box Customer Care Representative (CDL)
- Coos Bay, OR (20 miles from Myrtle Point, OR)
- 24 days ago
- Coos Bay, OR (20 miles from Myrtle Point, OR)
- 24 days ago
Location: 763 S Broadway, Coos Bay, Oregon 97420 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Demographic Data for Myrtle Point, OR
Moving to Myrtle Point, OR? Find some basic demographic data about Myrtle Point, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Myrtle Point, OR
Highest Education Level
Customer Service Representatives in Myrtle Point, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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