Customer Service Representative Jobs in Hillsboro, OR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 140 Jobs

Customer Service Account Manager

  • Resource Label Group
  • Lake Oswego, OR (11 miles from Hillsboro, OR)
  • 1 hour ago
  • Lake Oswego, OR (11 miles from Hillsboro, OR)
  • 1 hour ago

Customer Service Account Manager Resource Label Group - 3.1 Lake Oswego, OR Job Details 18 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time...

In Person

Customer Service Specialist - In Office

  • TEKsystems
  • Beaverton, OR (3 miles from Hillsboro, OR)
  • 1 hour ago
  • Beaverton, OR (3 miles from Hillsboro, OR)
  • 1 hour ago

Customer Service Specialist Location: Beaverton, OR (On-site) Contract Type: Contract-to-Hire Pay Rate: $22.00/hour About the Role We are seeking a Customer Service Specialist to provide...

In Person

Customer Service Return Agent (Part-time) Portland Airport

  • SIXT
  • Portland, OR (8 miles from Hillsboro, OR)
  • 2 hours ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 2 hours ago

Company Description Job DescriptionReady to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to...

In Person

Customer Service Gate Agent (Part-Time)

  • Piedmont Airlines
  • Portland, OR (8 miles from Hillsboro, OR)
  • 2 hours ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 2 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

In Person Part Time

BottleDrop Customer Service Associate - Tigard

  • Oregon Beverage Recycling Cooperative
  • Tigard, OR (6 miles from Hillsboro, OR)
  • 3 hours ago
  • Tigard, OR (6 miles from Hillsboro, OR)
  • 3 hours ago

Job DetailsJob Location: Tigard RC 715 - Tigard, OR 97224Position Type: Full TimeSalary Range: $17.44 - $20.93 HourlyOur Vision A world where no resource is wasted. Our Mission To ensure that no...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Beaverton, OR (3 miles from Hillsboro, OR)
  • 6 hours ago
  • Beaverton, OR (3 miles from Hillsboro, OR)
  • 6 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Representative - UniFirst

  • UniFirst
  • Portland, OR (8 miles from Hillsboro, OR)
  • 20 hours ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 20 hours ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

In Person

Client Service Associate - Non-Registered

  • Stifel
  • Portland, OR (8 miles from Hillsboro, OR)
  • 1 day ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 1 day ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

In Person

Customer Service Representative- Floater

  • Washington Federal
  • Portland, OR (8 miles from Hillsboro, OR)
  • 1 day ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

In Person

Customer Service Account Coordinator

  • Great Northern
  • Wilsonville, OR (15 miles from Hillsboro, OR)
  • 1 day ago
  • Wilsonville, OR (15 miles from Hillsboro, OR)
  • 1 day ago

Why Great Northern Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You...

In Person

Experienced Client Service Representative wanted for AAHA Accredited Hospital

  • VCA Animal Hospitals
  • Vancouver, WA (13 miles from Hillsboro, OR)
  • 1 day ago
  • Vancouver, WA (13 miles from Hillsboro, OR)
  • 1 day ago

Client Service Representative with Veterinary experience wanted for AAHA Accredited Practice in Vancouver, WA VCA East Mill Plain Animal Hospital Location: 416 NE 112th Ave., Vancouver, WA 98684...

In Person

Client Service Associate - Non-Registered - Part-time

  • Stifel
  • Portland, OR (8 miles from Hillsboro, OR)
  • 1 day ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 1 day ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

In Person Part Time

Part Time - Customer Service - Self Storage Manager

  • Public Storage
  • Portland, OR (8 miles from Hillsboro, OR)
  • 2 days ago
  • Portland, OR (8 miles from Hillsboro, OR)
  • 2 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...

In Person

Multi-Location Customer Service Specialist

  • Sherwin Williams
  • Tualatin, OR (11 miles from Hillsboro, OR)
  • 2 days ago
  • Tualatin, OR (11 miles from Hillsboro, OR)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person Part Time

Customer Service Representative

  • WaFd Bank
  • Gresham, OR (20 miles from Hillsboro, OR)
  • 2 days ago
  • Gresham, OR (20 miles from Hillsboro, OR)
  • 2 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

In Person

Demographic Data for Hillsboro, OR

Moving to Hillsboro, OR? Find some basic demographic data about Hillsboro, OR below.


Local
National
4,237,097
119,915

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hillsboro, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hillsboro, OR offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hillsboro, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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