Customer Service Representative Jobs in Florence, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative I Full Time Clerical Florence Branch, Florence, OR, US 5 days ago Requisition ID: 1298 Salary Range: $17.48 To $21.75 Hourly JOB SUMMARY: Perform a variety of duties...
Sales/Customer service Staff PART TIME or FULL TIME positions Will train. Basic cash register, customer service. can take direction, and have fun. This is a fun, busy job with a great new and...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Store 2709644: 951 Highway 101, Florence, Oregon 97439 Shift Availability Flexible Availability Job Type ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job...
Customer Service Representative - Waldport Branch
- Waldport, OR (24 miles from Florence, OR)
- 30+ days ago
- Waldport, OR (24 miles from Florence, OR)
- 30+ days ago
Customer Service Representative - Waldport Branch Job Details Level Entry Job Location Waldport Branch - Waldport, OR Position Type Full Time Education Level High School Salary Range $20.00 - $23.00...
Demographic Data for Florence, OR
Moving to Florence, OR? Find some basic demographic data about Florence, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Florence, OR
Highest Education Level
Customer Service Representatives in Florence, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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