Customer Service Representative Jobs in Coos Bay, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist (Remote)
- Remote, OR (20 miles from Coos Bay, OR)
- 1 day ago
- Remote, OR (20 miles from Coos Bay, OR)
- 1 day ago
Customer Care Specialist (Remote) Job Description Job Summary The Customer Care Specialist is responsible for delivering exceptional customer care while managing the US Customer Escalation Queue....
SAP Customer Support Specialist (Remote)
- Remote, OR (20 miles from Coos Bay, OR)
- 1 day ago
- Remote, OR (20 miles from Coos Bay, OR)
- 1 day ago
SAP Customer Support Specialist (Remote) Job Description Job Responsibilities: Act as SAP Key User for our company's Animal Health Order to Cash functions and processes Provide first line support...
- North Bend, OR (7 miles from Coos Bay, OR)
- 6 days ago
- North Bend, OR (7 miles from Coos Bay, OR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bandon, OR (20 miles from Coos Bay, OR)
- 6 days ago
- Bandon, OR (20 miles from Coos Bay, OR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Support Specialist (New Grad)
- Remote, OR (20 miles from Coos Bay, OR)
- 13 days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 13 days ago
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses,...
Remote WorkPharmacy Customer Service Associate
- North Bend, OR (7 miles from Coos Bay, OR)
- 26 days ago
- North Bend, OR (7 miles from Coos Bay, OR)
- 26 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Location: 763 S Broadway, Coos Bay, Oregon 97420 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Demographic Data for Coos Bay, OR
Moving to Coos Bay, OR? Find some basic demographic data about Coos Bay, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Coos Bay, OR
Highest Education Level
Customer Service Representatives in Coos Bay, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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