Customer Service Representative Jobs in Clackamas, OR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 205 Jobs
ForTec Medical

Customer Care Specialist

  • ForTec Medical
  • Tualatin, OR (11 miles from Clackamas, OR)
  • 6 days ago
  • ForTec Medical
  • Tualatin, OR (11 miles from Clackamas, OR)
  • 6 days ago

Company Description ForTec Medical  is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated...

Customer Service Representative - PT Choice

  • Portland, OR (10 miles from Clackamas, OR)
  • 30+ days ago
  • Portland, OR (10 miles from Clackamas, OR)
  • 30+ days ago

$18.50/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...

Customer Service/Sales

  • Portland, OR (10 miles from Clackamas, OR)
  • moments ago
  • Portland, OR (10 miles from Clackamas, OR)
  • moments ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Client Service Specialist

  • Happy Valley, OR
  • moments ago
  • Happy Valley, OR
  • moments ago

Client Service Specialist Retail Banking Group Happy Valley, Oregon **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking and...

Customer Service Representative

  • Portland, OR (10 miles from Clackamas, OR)
  • 1 hour ago
  • Portland, OR (10 miles from Clackamas, OR)
  • 1 hour ago

Position Type: Full-time, Hourly Location: In Office; Portland/Tualatin, OR Wage Scale: $20.00 - $24.00 per hour Benefits: Full-time Regular Employees (and their families) can enroll in medical,...

Customer Service Representative

  • Lake Oswego, OR (7 miles from Clackamas, OR)
  • 15 hours ago
  • Lake Oswego, OR (7 miles from Clackamas, OR)
  • 15 hours ago

Position Type: Full-time, Hourly Location: Portland/Tualatin, OR Wage Scale: $19.00 - $24.00 per hour Benefits: Full-time Regular Employees (and their families) can enroll in medical, dental,...

Customer Service Representative I

  • Vancouver, WA (21 miles from Clackamas, OR)
  • 15 hours ago
  • Vancouver, WA (21 miles from Clackamas, OR)
  • 15 hours ago

We are looking for an on-site Customer Service Representative I to handle all aspects of daily order fulfillment and general order management for assigned area/region of responsibility; assists customers...

Customer Service Rep(07271) -485 E Powell Blvd

  • Gresham, OR (8 miles from Clackamas, OR)
  • 1 day ago
  • Gresham, OR (8 miles from Clackamas, OR)
  • 1 day ago

The following general description applies to all hourly store team members. Please read the detailed information listed below.Job DutiesOperate all equipmentStock ingredients from delivery area to...

Part Time - Customer Service - Self Storage Manager

  • Portland, OR (10 miles from Clackamas, OR)
  • 1 day ago
  • Portland, OR (10 miles from Clackamas, OR)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...

PT-FT FOH / Customer Service Bakery/Cafe

  • Portland, OR (10 miles from Clackamas, OR)
  • 1 day ago
  • Portland, OR (10 miles from Clackamas, OR)
  • 1 day ago

PT-FT FOH / Customer Service Bakery/Cafe The Sparrow Bakery PDX COUNTER PART-TIME 17-19/HR + TIPS PORTLAND with the opportunity to train in prep and short-order savory cook Sparrow Bakery PDX is...

Customer Service/Barista Pastry Shop in Downtown Portland

  • Portland, OR (10 miles from Clackamas, OR)
  • 1 day ago
  • Portland, OR (10 miles from Clackamas, OR)
  • 1 day ago

Customer Service/Barista Pastry Shop in Downtown Portland Nuvrei nuvrei BARISTA PART-TIME 16-17/HR + TIPS PORTLAND Part time / $16-$17 + tips Nuvrei Patisserie & Cafe is looking to expand its...

Customer Service Representative

  • Vancouver, WA (21 miles from Clackamas, OR)
  • 2 days ago
  • Vancouver, WA (21 miles from Clackamas, OR)
  • 2 days ago

Customer Service Representative Vancouver, WA Order: 138809 Order Type : Temp Customer Service Representative Ready to elevate your career and provide top-notch service in a supportive environment?...

Retail Customer Service Associate

  • Clackamas, OR
  • 2 days ago
  • Clackamas, OR
  • 2 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Blood Collection Staff - Customer Service

  • Portland, OR (10 miles from Clackamas, OR)
  • 2 days ago
  • Portland, OR (10 miles from Clackamas, OR)
  • 2 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Amazon Locker+ Customer Service Associate

  • Hillsboro, OR (17 miles from Clackamas, OR)
  • 2 days ago
  • Hillsboro, OR (17 miles from Clackamas, OR)
  • 2 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Demographic Data for Clackamas, OR

Moving to Clackamas, OR? Find some basic demographic data about Clackamas, OR below.


Local
National
23,265
1,365
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Clackamas, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clackamas, OR offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clackamas, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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